G
Guest
We have a shared email address for people to send Help Desk questions.
Within that email are folders for each analyst where the incoming emails are
moved as they are assigned to the analysts. I'd like to set it up so that an
email/alert is automatically sent to each analyst whenever something is added
to their Help Desk folder. I manage the Help Desk email Inbox and this would
make the job easier for both me and the analysts.
Is this possible...and if so, How do I do it?
Thanks!
Within that email are folders for each analyst where the incoming emails are
moved as they are assigned to the analysts. I'd like to set it up so that an
email/alert is automatically sent to each analyst whenever something is added
to their Help Desk folder. I manage the Help Desk email Inbox and this would
make the job easier for both me and the analysts.
Is this possible...and if so, How do I do it?
Thanks!