Can you access emails on more than one machine

[Grandad]

Hi, I'm not sure if the "Subject" adequately describes what we need to do
so this is the scenario.

We have 1 desktop and 2 laptops running Outlook 2007 but without a server.
We have mastered sharing calendars and that side of things is OK. Each
machine has its own email address/account and that's fine. However, we have
one email address i.e (e-mail address removed) which we would like all three
machine to have access to be able to deal with incoming enquiries. We
realise that we could add that account to each machine but are likely then
not to know which machine has received a particular email. Also if one
person deals with an email how would the others know it has been dealt with.
It may be that what we are trying to do is not possible? Could it be done
by the emails coming in on one machine, create a rule which directs them to
a folder that could be shared?

Thanks
Grandad

 

[Diane Poremsky [MVP]]

Outlook doesn't do well sharing folders without Exchange server.

Does your mail server support IMAP? If so, create an IMAP account on each
computer and set it to save sent items on the imap server.

Otherwise, see http://www.slipstick.com/outlook/share.asp


--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

 

[Grandad]

Hi Diane

Thanks for your reply

We are using Outlook 2007 and as far as I can tell it does support IMAP, an
area we have never used before, so can you give me a bit more detail please?

KindRegards
Grandad

Outlook doesn't do well sharing folders without Exchange server.

Does your mail server support IMAP? If so, create an IMAP account on each
computer and set it to save sent items on the imap server.

Otherwise, see http://www.slipstick.com/outlook/share.asp


--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi, I'm not sure if the "Subject" adequately describes what we need to
do so this is the scenario.

We have 1 desktop and 2 laptops running Outlook 2007 but without a
server. We have mastered sharing calendars and that side of things is OK.
Each machine has its own email address/account and that's fine. However,
we have one email address i.e (e-mail address removed) which we would like
all three machine to have access to be able to deal with incoming
enquiries. We realise that we could add that account to each machine but
are likely then not to know which machine has received a particular
email. Also if one person deals with an email how would the others know
it has been dealt with. It may be that what we are trying to do is not
possible? Could it be done by the emails coming in on one machine,
create a rule which directs them to a folder that could be shared?

Thanks
Grandad

 

[Carmel]

Hi, I'm not sure if the "Subject" adequately describes what we need to do
so this is the scenario.

We have 1 desktop and 2 laptops running Outlook 2007 but without a server.
We have mastered sharing calendars and that side of things is OK. Each
machine has its own email address/account and that's fine. However, we have
one email address i.e (e-mail address removed) which we would like all three
machine to have access to be able to deal with incoming enquiries. We
realise that we could add that account to each machine but are likely then
not to know which machine has received a particular email. Also if one
person deals with an email how would the others know it has been dealt with.
It may be that what we are trying to do is not possible? Could it be done
by the emails coming in on one machine, create a rule which directs them to
a folder that could be shared?

IMAP should work for you. Outlook has some problems with IMAP; however you
should be able to get it working.

Check out these URLs for more information:

http://en.wikipedia.org/wiki/Internet_Message_Access_Protocol
http://guimkie.com/imap/how-to-use-imap/
http://www.entourage.mvps.org/glossary/pop_imap.html
http://www.ehow.com/how_2387325_use-imap-access-email.html

HTH

 

[Diane Poremsky [MVP]]

IMAP is a server side account - copies of messages are downloaded into
outlook and changes upload, so you can access the mailbox from anywhere.
It's sorta like Exchange, but is limited to email. IMAP accounts have their
own set of folders in Outlook, so the mail won't get mixed in with the
user's other account.

Go to Tools, Account settings and add the account - choose IMAP account type
and configure it, then go into More Settings and select the Folder tab to
set the account to save sent messages on the server. Each user will see the
same read/unread state and can see the replies in the Sent folder.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi Diane

Thanks for your reply

We are using Outlook 2007 and as far as I can tell it does support IMAP,
an area we have never used before, so can you give me a bit more detail
please?

KindRegards
Grandad

Outlook doesn't do well sharing folders without Exchange server.

Does your mail server support IMAP? If so, create an IMAP account on each
computer and set it to save sent items on the imap server.

Otherwise, see http://www.slipstick.com/outlook/share.asp


--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi, I'm not sure if the "Subject" adequately describes what we need to
do so this is the scenario.

We have 1 desktop and 2 laptops running Outlook 2007 but without a
server. We have mastered sharing calendars and that side of things is
OK. Each machine has its own email address/account and that's fine.
However, we have one email address i.e (e-mail address removed) which we
would like all three machine to have access to be able to deal with
incoming enquiries. We realise that we could add that account to each
machine but are likely then not to know which machine has received a
particular email. Also if one person deals with an email how would the
others know it has been dealt with. It may be that what we are trying to
do is not possible? Could it be done by the emails coming in on one
machine, create a rule which directs them to a folder that could be
shared?

Thanks
Grandad