my sister is not getting my emails to her @MSN.com account

[ghudson]

My sister is not receiving my emails. She has a [email protected] premium email
address that she is paying for and I am using a [email protected] address.
Something is blocking my emails and it is not any filter settings that she
has setup. Her email address is valid and I do not get any error messages
back after I send her an email. My husband's email account is able to send
her emails ok and we both use Juno.com. Also, I am able to send emails ok to
my sisters husbands msn.com email account ok. Something is preventing my
sister from receiving my emails. Any suggestions on my problem.

Any support email address for [email protected] premium email accounts that we can
send a help request to? Thanks!

 

[Peter Foldes]

Are you scanning your in and outgoing emails with your Anti Virus. Disable the
scanning of emails.

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[ghudson]

The same computer is used by myself, my husband and my daughter. We are
using Juno.com for our emails and Comcast for our broadband connection. We
are all using Norton anti-virus. My sister who is not receiving my emails is
using MSN.com and so is her husband. I can send emails to my sisters
husband's MSN.com email address but my sister is not receiving my emails. My
husband and my daughter can send emails to my sister and her husband. My
sister can send emails to me and I get them ok, but my sister cannot recieve
emails from me. Nobody is getting any error messages on either end.

We have narrowed it all down to something is preventing my sister from
receiving my emails.

Is their an email support address for MSN.com email users who are paying to
have and use a MSN.com email address?

Thanks!