Can someone please help me?

[Blaze]

Hiya
I can sign into my MSN passport and get my Hotmail by using my interne
explorer.
I can not sign into Msn Messenger 6.1 I get a "fail to
connect server temp unavalable please try later
0x81000314." (I did check the Msn server page and everything is ok) M
friend who use the same computer can connect to Msn Messenger (the sam
one) without any problem. Whats going on? why can't I and its been lik
this for 5 days now. (I'm on XP home)

please!! help me fix this!
thank you in advance!
Blaz


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Blaz

 

[Jonathan Kay [MVP]]

Greetings Blaze,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Blaze]

Dear Jonathan,

First of all thank you so much for taking time to try and help me,
did everything that you told me to do but I still get the same messag
when I try to connect to MSN Messenger.
I really dont understand why its only me!?!?
and its really frustrating not to be able to open it.
I dont want to change me account name..I just want to be able to cha
and use Msn messenger again...

if anyone else or you have other sugestions...please do so
i'm desperate...

Thank you again!
*hugs*
Blaz


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Blaz