Can ping out, but can't be pinged

[Guest]

I have a computer that can ping out using IP addresses only. I can't use UNC.
Other computers cannot ping this computer either way. I have tried turning
"Use simple file sharing" off. The computer can be seen in Windows Explorer
by other computers, but cannot be accessed. I can't run Remote Desktop
Connection to it either. Any suggestions?

Thanks,

Hal

 

[Chuck]

I have a computer that can ping out using IP addresses only. I can't use UNC.
Other computers cannot ping this computer either way. I have tried turning
"Use simple file sharing" off. The computer can be seen in Windows Explorer
by other computers, but cannot be accessed. I can't run Remote Desktop
Connection to it either. Any suggestions?

Thanks,

Hal

Hal,

A slight chance that it could be a physical issue.
<http://nitecruzr.blogspot.com/2005/05/dealing-with-physical-network-problems.html>
http://nitecruzr.blogspot.com/2005/05/dealing-with-physical-network-problems.html
An overlooked or misbehaving personal firewall or other security component is
the best possibility, based on the symptoms.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
LSP / Winsock corruption is another good possibility.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
Node Type is key to name resolution. Check with "ipconfig /all", on all
computers.
<http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html>
http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html
And the NetBT setting, for name resolution.
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

 

[Guest]

Chuck,

Thank you for your reply! Sorry it took me so long to get back to you. I
want to thank you for the information that you supplied to me. By using the
information, I was able to figure the problem out. I ended up needing a
Windows hotfix you had listed and also found out that the Winsock registry
files needed to be replaced. I used your link to Winsock XP Fix to do it very
easily. I also needed to clean out my DHCP on the server and then release and
renew with ipconfig.

The problem came up when I used Norton Ghost to move the contents of a hard
drive to a completely new computer. I realize now that the trouble on the
computer started when I changed the IP address given by DHCP to a static IP
address. I have one more question for you -- if I use Norton Ghost on any
more computer upgrades, will I run into this problem everytime I change the
IP address to a static one, or will setting the IP address on the computer
before joining the network keep that from happening?

By the way, I have bookmarked your blog and will pass it along to anyone
that has a Windows XP networking problem. Great stuff! You've gained a fan.
Thank you for your help!!

Hal

 

[Chuck]

Chuck,

Thank you for your reply! Sorry it took me so long to get back to you. I
want to thank you for the information that you supplied to me. By using the
information, I was able to figure the problem out. I ended up needing a
Windows hotfix you had listed and also found out that the Winsock registry
files needed to be replaced. I used your link to Winsock XP Fix to do it very
easily. I also needed to clean out my DHCP on the server and then release and
renew with ipconfig.

The problem came up when I used Norton Ghost to move the contents of a hard
drive to a completely new computer. I realize now that the trouble on the
computer started when I changed the IP address given by DHCP to a static IP
address. I have one more question for you -- if I use Norton Ghost on any
more computer upgrades, will I run into this problem everytime I change the
IP address to a static one, or will setting the IP address on the computer
before joining the network keep that from happening?

By the way, I have bookmarked your blog and will pass it along to anyone
that has a Windows XP networking problem. Great stuff! You've gained a fan.
Thank you for your help!!

Hal

Hi Hal,

Thanks for the feedback. Encouragement is always appreciated here.

I'm not sure what difference a static (as opposed to dynamic) IP address makes
to a computer when Ghost is involved. I wouldn't mind finding out though.

The first possibility that comes to mind is how you assign the IP addresses
manually (statically). Are they assigned from a reliable list, where the list
choices are outside the scope of the DHCP server? AN address conflict is the
greatest possibility for problems, I would suspect.

Next, when you Ghosted to recover the computer, did you use the same computer
name? Using the same name, with a different IP address, could cause a problem.
If any of the other computers have the previous address for that name cached,
you'll have problems of various types.

Let me think about this for a couple days. Don't lose this thread.

 

[Guest]

Chuck,

I guarantee that I won't lose this thread! You've been more help to me than
anyone!

To answer your questions, first, I made out and keep the static IP list.
There's very little chance of an address conflict, since I've set up each of
the computers on the domain.

Second, when I ghosted the computer, I ran a Windows XP Pro repair after the
ghosting process so that all the drivers were up to date. I also made sure
that I was at SP2 and that all MS updates had been loaded from Microsoft
Update. The name of the computer was exactly the same as the original
computer.

What I realize now is that in doing so, it wiped out the static IP setting
from the original hard drive and I ended up with the IP address coming from
the DHCP server. When I changed the address to the static IP (and yes, I used
the same IP address that the original computer was using), that is when the
problems surfaced.

Thinking about it, I'm reasonably sure that I will run into the same problem
on any computer that I replace using this Ghosting process. I have two more
to do next week, so I'll be extra careful in setting those up.

Any thoughts you have are appreciated! Thanks

Hal