Can obtain IP Address from DHCP , but cannot ping anything

[Staunts]

Hi all,

I have a laptop that could always be plugged into our domain and obtain
an ip via dhcp. You could then browse, ping etc etc. I have a
wireless/wired network at home. If I go home I can use both the wired
and wireless network.

But when I come into the office and plug the lapop into our switch I
"seem" to get connected, i.e. I obtain the correct ipaddress via dhcp
but that's about it. I cannot ping ipaddresses or hostnames from the
laptop, I also cannot ping the laptop from the server that gave out the
ipaddress thru dhcp.

I have tried using the netsh utility and I have also tried deleting the
lan card and reinstalling - all to no avail.

can anyone help me get this thing going ?

cheers,

Adam

 

[Rick Rogers]

Hi,

I would suspect your network admin locked the system down. Have you asked
him/her about this yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Shenan Stanley]

I have a laptop that could always be plugged into our domain and
obtain an ip via dhcp. You could then browse, ping etc etc. I have
a wireless/wired network at home. If I go home I can use both the
wired and wireless network.

But when I come into the office and plug the lapop into our switch I
"seem" to get connected, i.e. I obtain the correct ipaddress via
dhcp but that's about it. I cannot ping ipaddresses or hostnames
from the laptop, I also cannot ping the laptop from the server that
gave out the ipaddress thru dhcp.

I have tried using the netsh utility and I have also tried deleting
the lan card and reinstalling - all to no avail.

can anyone help me get this thing going ?

Your office IT support can.

They may have implemented some form of authentication before you actually
can use the network/internet - despite getting an IP (as you would have to
get one to "authenticate".)

 

[Staunts]

Hi guys,

no, Network Admin has not locked anything down.

Any other suggestions.

cheers,

 

[Kerry Brown]

What firewall are you using? Some firewalls have to be configured to trust
the subnet. You work subnet may be different from your home subnet.

--
Kerry
MS-MVP Windows - Shell/User

Hi guys,

no, Network Admin has not locked anything down.

Any other suggestions.

cheers,