Cannot renew the IP address, but I've TRIED

[Mark246]

Windows XP SP2 on a fairly new laptop...
Cannot connect to the net wirelessly,...
It says "cannot renew the IP address".


I already tried:
1. Start / Run / Cmd / Ipconfig /Release and then /Renew...

2. Start / Run / Netsh winsock reset...

3. Start / Run / Services.msc
in DNS Client, Startup type is Automatic
same thing in DHCP Client
same thing in RPC (but that option is faded... cannot change it)

4. WinSockFix 1.1.0.13 from Softpedia
but it wouldn't run. Said it is not a valid Win32 application.

5. VB WinsockFix by Option^Explicit Software

6. Start / Run / Cmd / Ping yahoo.com
"could not find host..."

Nothing worked.

Can anybody give me another suggestion?

Thanks, in advance.

Mark246

 

[Patrick Keenan]

Windows XP SP2 on a fairly new laptop...
Cannot connect to the net wirelessly,...
It says "cannot renew the IP address".


I already tried:
1. Start / Run / Cmd / Ipconfig /Release and then /Renew...

2. Start / Run / Netsh winsock reset...

3. Start / Run / Services.msc
in DNS Client, Startup type is Automatic
same thing in DHCP Client
same thing in RPC (but that option is faded... cannot change it)

4. WinSockFix 1.1.0.13 from Softpedia
but it wouldn't run. Said it is not a valid Win32 application.

5. VB WinsockFix by Option^Explicit Software

6. Start / Run / Cmd / Ping yahoo.com
"could not find host..."

Nothing worked.

Can anybody give me another suggestion?

Thanks, in advance.

Mark246

It sounds like you aren't connecting to the router, possibly due to wrong
password. Connect via wire to the router, log into it. Locate the
wireless password and copy that to text file and/or the wireless client.
Connect.

HTH
-pk

 

[matt hopkins]

can you pink the computer with the router ? can you post what comes up with
ipconfig /all in the subnet gateway and ip address.

 

[Mark246]

Thanks very much for the replies, guys.

Patrick: 2 other laptops do connect. I'm Sure that the Password is
not a problem.

Another attempt: In Control Panel/System/Hardware/Device Manager, I
REMOVED the wireless adapter, then restarted the system. It was
detected and re-installed. Same problem.

Matt: What?
I think you mean "ping".
How do I ping the computer with the Router?

In Run/Cmd/Ipconfig /all,
Windows IP Configuration
IP Routing Enabled...........no
WINS Proxy Enabled...........no
Wireless Connection
Dhcp Enabled.................yes
Autoconfiguration Enabled....yes
Autoconfiguration IP Address.....169.254.160.253
Subnet Mask......................255.255.0.0
I think that's what you asked for.
Does it tell you anything?

HELP, Please.

Thanks. Mark246

 

[Lem]

This

Autoconfiguration IP Address.....169.254.160.253

means that the wireless adapter is *not* receiving an IP address from
the DHCP server in the router. Assuming that you can see the SSID of
the network when you try to connect, this symptom almost always means
that there is a problem getting past the router's security features:
the encryption password, a MAC filter, a time of day or other
router-implemented filter, etc. What type of encryption are you using
(WEP, WPA, WPA2)?

If you *can't* see the SSID of the router when you "view available
wireless networks," make sure that the wireless adapter is actually
turned on. This is different from the "enabled" setting in device
manager. Many wireless adapters -- particularly those in laptops --
have a physical or software switch that turns the radio on and off.
Check the documentation of the laptop and/or adapter for directions.

Just to confirm that the issue is with your wireless connection and not
some more esoteric network condition, try connecting this laptop
directly to the router with an Ethernet cable. If you then re-do
ipconfig /all, you should see an IP address that (depending on what
router you are using) looks something like 192.168.x.y where x is
probably 0 or 1 and a subnet mask of 255.255.255.0. Post results.

While you're at it, try ipconfig /all from one of the working laptops
and post the info, including IP address, subnet mask, default gateway,
DHCP server, and DNS server(s).

Thanks very much for the replies, guys.

Patrick: 2 other laptops do connect. I'm Sure that the Password is
not a problem.

Another attempt: In Control Panel/System/Hardware/Device Manager, I
REMOVED the wireless adapter, then restarted the system. It was
detected and re-installed. Same problem.

Matt: What?
I think you mean "ping".
How do I ping the computer with the Router?

In Run/Cmd/Ipconfig /all,
Windows IP Configuration
IP Routing Enabled...........no
WINS Proxy Enabled...........no
Wireless Connection
Dhcp Enabled.................yes
Autoconfiguration Enabled....yes
Autoconfiguration IP Address.....169.254.160.253
Subnet Mask......................255.255.0.0
I think that's what you asked for.
Does it tell you anything?

HELP, Please.

Thanks. Mark246

--
Lem -- MS-MVP - Networking

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Mark246]

Thanks, Lem, for your input.

Yes, I DO see the network name in the list of available networks.
That is the SSID,... yes?
And it says "Signal strength" is Excellent.

The wireless laptop that I'm on now is MS Vista. It says WPA-Personal
with TKIP encryption.
The laptop that cannot connect is MS XP SP2. It doesn't have a "WPA-
Personal" option... I tried both WPA and WPA-PSK. Same problem.

Ipconfig /all On the laptop that Does connect:
IPv4 Address...........192.168.15.100(Preferred)
Subnet Mask............255.255.255.0
Default Gateway........192.168.15.1
DHCP Server............192.168.15.1
DNS Servers............68.105.28.11
68.105.29.11
68.105.28.12

On the laptop that canNot connect:
Under "Network Connections", there are
"Local Area Connection 2" and
"Wireless Network Connection 2".
I took the Ethernet cable out of my Desktop PC, put it into the
Laptop... it still cannot connect. Same "Can't renew IP address"
problem.
I've never before even tried a Wired connection on it. I assume it
Should just work automatically, or do I need to Install / Setup
something first?
It's using a "Realtek RTL8139/810x Family Fast Ethernet NIC".
I tried "Roll Back Driver" even though the wired connection has never
before been used. Same problem.

The wireless adapter IS turned on. I know the location of that
switch.

This is Very Frustrating.

Thanks, people.

Mark246