Can not update WD-error 0x8024002b

[Guest]

On windows 2000 ,I can not update WD definition files,can anyone help me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Guest]

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b

 

[PA Bear]

See this KB article which has many suggestions & tips:

How to troubleshoot definition update issues for Windows Defender beta 2:
http://support.microsoft.com/?kbid=918355

 

[Guest]

I manually ran Windows Update from IE and was able to get the updated
definition file to download. However, trying to update through Windows
Defender still receives the same message.

 

[Bill Sanderson MVP]

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

 

[Guest]

I was having the same issue with XP... however it now says it is updated in
the bubble but the program still says it is 14 days overdue. BTW... it is
set to do a check for updates and a full system scan every day at noon...
doesnt seem to be doing that.

I got into my windows update log as you suggested but for today alone it is
over 200 lines long... still want me to post it here?

 

[Guest]

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize, error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

 

[Guest]

Ran through the same steps you indicated (manual updates) and got the same
results. Reviewed the log and it looks identical to yours.

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize, error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

 

[Bill Sanderson MVP]

OK - I see that the server that AutoUpdate is hitting is one at McGill
University, and that it is a SUS 1.0 server. SUS's end-of-life is December
of 2006, so Microsoft has made the decision to support only WSUS for
distribution of Windows Defender signatures.

So--if this machine is really bound by policy settings to update via
McGill's SUS server, you aren't going to get updates within the program--but
only through manual means--hitting Windows Update, or grabbing the filename
from a windowsupdate.log file and getting the file directly.

--

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and
cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

 

[Bill Sanderson MVP]

How identical? In what I've looked at so far, the crucial area is these
lines:

http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected

These indicate that AutoUpdate is redirected by policy settings to an
internal server at McGill University, and that server is a SUS server,
rather than the newer WSUS.

--

Ran through the same steps you indicated (manual updates) and got the same
results. Reviewed the log and it looks identical to yours.

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching
for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete
asynchronous
search. (hr=8024002B)

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and
cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the updated
definition file to download. However, trying to update through
Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Bill Sanderson MVP]

Take a look at my responses to the other messages in the thread--it may work
if you just post the beginning of the file--down to where the server that
AutoUpdate is connecting to is identified.

--

 

[Guest]

Bill,

I have been getting the same error and here is my windowsupdate.log..any
ideas for this one..we have tried everything under the sun to get rid of the
WD update error..

2006-05-11 11:58:53 1280 630 AU AU setting client response for sessionId 0x0
to 'Overdue'
2006-05-11 13:54:54 1280 ee4 AU AU setting client response for sessionId 0x0
to 'Active'
2006-05-11 13:54:59 1280 900 AU AU setting client response for sessionId 0x0
to 'Pending'
2006-05-11 14:00:00 3140 adc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2006-05-11 14:00:00 3140 adc Misc = Process: C:\Program Files\Windows
Defender\MpCmdRun.exe
2006-05-11 14:00:00 3140 adc Misc = Module: C:\WINDOWS\system32\wuapi.dll
2006-05-11 14:00:00 3140 adc COMAPI -------------
2006-05-11 14:00:00 3140 adc COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 14:00:00 3140 adc COMAPI ---------
2006-05-11 14:00:00 3140 adc COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 14:00:00 3140 adc COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 14:00:00 3140 adc COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 14:00:01 3140 adc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 14:00:01 1280 8f8 Agent *************
2006-05-11 14:00:01 1280 8f8 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 14:00:01 1280 8f8 Agent *********
2006-05-11 14:00:02 1280 8f8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 14:00:02 1280 8f8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-05-11 14:00:27 1280 8f8 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-05-11 14:00:27 1280 8f8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-05-11 14:00:28 1280 f0 AU #############
2006-05-11 14:00:28 1280 f0 AU ## START ## AU: Search for updates
2006-05-11 14:00:28 1280 f0 AU #########
2006-05-11 14:00:28 1280 f0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:28 1280 8f8 Agent * Found 0 updates and 18 categories in
search
2006-05-11 14:00:28 1280 8f8 Agent *********
2006-05-11 14:00:28 1280 8f8 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 14:00:28 1280 8f8 Agent *************
2006-05-11 14:00:28 1280 8f8 Agent *************
2006-05-11 14:00:28 1280 8f8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-05-11 14:00:28 1280 8f8 Agent *********
2006-05-11 14:00:28 3140 fdc COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 14:00:28 3140 fdc COMAPI - Updates found = 0
2006-05-11 14:00:28 3140 fdc COMAPI ---------
2006-05-11 14:00:28 3140 fdc COMAPI -- END -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 14:00:28 3140 fdc COMAPI -------------
2006-05-11 14:00:43 1280 8f8 Agent * Found 0 updates and 18 categories in
search
2006-05-11 14:00:43 1280 8f8 Agent *********
2006-05-11 14:00:43 1280 8f8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-05-11 14:00:43 1280 8f8 Agent *************
2006-05-11 14:00:43 1280 8f8 Report REPORT EVENT:
{7BF1E108-2190-4878-8D90-9BDB7F66DE41} 2006-05-11
14:00:28-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
Defender Success Software Synchronization Agent has finished detecting items.
2006-05-11 14:00:43 1280 8f8 AU >>## RESUMED ## AU: Search for updates
[CallId = {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:43 1280 8f8 AU # 0 updates detected
2006-05-11 14:00:43 1280 8f8 AU #########
2006-05-11 14:00:43 1280 8f8 AU ## END ## AU: Search for updates [CallId
= {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:43 1280 8f8 AU #############
2006-05-11 14:00:43 1960 fc AUClnt AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000

 

[Guest]

Ok,so that's is Bill,
thx,
What I understand that is not possible to get automatic updates,only manual

OK - I see that the server that AutoUpdate is hitting is one at McGill
University, and that it is a SUS 1.0 server. SUS's end-of-life is December
of 2006, so Microsoft has made the decision to support only WSUS for
distribution of Windows Defender signatures.

So--if this machine is really bound by policy settings to update via
McGill's SUS server, you aren't going to get updates within the program--but
only through manual means--hitting Windows Update, or grabbing the filename
from a windowsupdate.log file and getting the file directly.

--

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and
cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the updated
definition file to download. However, trying to update through Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Guest]

Thanks for the information, I found the same problem here, our systems are
redirected to an SUS server for automatic updates, but manual updates via IE
work fine.

Ok,so that's is Bill,
thx,
What I understand that is not possible to get automatic updates,only manual

OK - I see that the server that AutoUpdate is hitting is one at McGill
University, and that it is a SUS 1.0 server. SUS's end-of-life is December
of 2006, so Microsoft has made the decision to support only WSUS for
distribution of Windows Defender signatures.

So--if this machine is really bound by policy settings to update via
McGill's SUS server, you aren't going to get updates within the program--but
only through manual means--hitting Windows Update, or grabbing the filename
from a windowsupdate.log file and getting the file directly.

--

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)


:

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and
cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the updated
definition file to download. However, trying to update through Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Guest]

Thanks for pointing that out Bill, here is what I have in my log. Looks like
I am trying to go to http://sus/ClientWebService/client.asmx.

2006-05-11 10:51:37 1552 7bc Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-05-11 10:51:37 1552 7bc Agent *********** Agent: Initializing global
settings cache ***********
2006-05-11 10:51:37 1552 7bc Agent * WSUS server: http://sus
2006-05-11 10:51:37 1552 7bc Agent * WSUS status server: http://sus
2006-05-11 10:51:37 1552 7bc Agent * Target group: (Unassigned Computers)
2006-05-11 10:51:37 1552 7bc Agent * Windows Update access disabled: No
2006-05-11 10:51:45 1552 7bc DnldMgr Download manager restoring 0 downloads
2006-05-11 10:51:45 1552 7bc AU ########### AU: Initializing Automatic
Updates ###########
2006-05-11 10:51:45 1552 7bc AU AU setting next detection timeout to
2006-05-11 16:51:45
2006-05-11 10:51:45 1552 7bc AU # WSUS server: http://sus
2006-05-11 10:51:45 1552 7bc AU # Detection frequency: 22
2006-05-11 10:51:45 1552 7bc AU # Approval type: Scheduled (Policy)
2006-05-11 10:51:45 1552 7bc AU # Scheduled install day/time: Every day at
2:00
2006-05-11 10:51:45 1552 7bc AU # Auto-install minor updates: Yes (User
preference)
2006-05-11 10:51:45 1552 7bc AU # Launching old AU client
2006-05-11 10:54:45 2748 86c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-05-11 10:54:45 2748 86c Misc = Process: C:\Program Files\Windows
Defender\MSASCui.exe
2006-05-11 10:54:45 2748 86c Misc = Module: C:\WINDOWS\system32\wuapi.dll
2006-05-11 10:54:45 2748 86c COMAPI -------------
2006-05-11 10:54:45 2748 86c COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 10:54:45 2748 86c COMAPI ---------
2006-05-11 10:54:45 2748 86c COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 10:54:45 2748 86c COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 10:54:45 2748 86c COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 10:54:45 2748 86c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 10:54:45 1552 d98 Agent *************
2006-05-11 10:54:45 1552 d98 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 10:54:45 1552 d98 Agent *********
2006-05-11 10:54:46 1552 d98 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 10:54:46 1552 d98 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2006-05-11 10:55:06 1552 d98 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 10:55:06 1552 d98 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 10:55:07 1552 d98 PT SUS 1.0 server is detected
2006-05-11 10:55:07 1552 d98 PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 10:55:07 1552 d98 Agent * WARNING: Failed to synchronize, error
= 0x8024002B
2006-05-11 10:55:07 1552 d98 Agent * WARNING: Exit code = 0x8024002B
2006-05-11 10:55:07 1552 d98 Agent *********
2006-05-11 10:55:07 1552 d98 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 10:55:07 1552 d98 Agent *************
2006-05-11 10:55:07 1552 d98 Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 10:55:07 2748 be4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 10:55:07 2748 be4 COMAPI - Updates found = 0
2006-05-11 10:55:07 2748 be4 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 10:55:07 2748 be4 COMAPI ---------
2006-05-11 10:55:07 2748 be4 COMAPI -- END -- COMAPI: Search [ClientId =
Windows Defender]
2006-05-11 10:55:07 2748 be4 COMAPI -------------
2006-05-11 10:55:07 2748 158 COMAPI WARNING: Operation failed due to earlier
error, hr=8024002B
2006-05-11 10:55:07 2748 158 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

How identical? In what I've looked at so far, the crucial area is these
lines:

http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected

These indicate that AutoUpdate is redirected by policy settings to an
internal server at McGill University, and that server is a SUS server,
rather than the newer WSUS.

--

Ran through the same steps you indicated (manual updates) and got the same
results. Reviewed the log and it looks identical to yours.

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching
for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete
asynchronous
search. (hr=8024002B)


:

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates. Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file, and
cut
and paste just the section related to that attempt to update, back to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the updated
definition file to download. However, trying to update through
Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Bill Sanderson MVP]

That's it, for now. I think it quite likely that McGill will have something
to replace SUS in the wings--and if it is WSUS, and if you can convince them
that carrying Windows Defender definitions would be a Good Thing, you may be
better off in the long run.
--

 

[Bill Sanderson MVP]

I'm glad the mystery is out of the issue, anyway. It may be worth inquiring
whether WSUS is in the wings, and asking whether Windows Defender
definitions can be approved for distribution.

--

Thanks for the information, I found the same problem here, our systems are
redirected to an SUS server for automatic updates, but manual updates via
IE
work fine.

Ok,so that's is Bill,
thx,
What I understand that is not possible to get automatic updates,only
manual

OK - I see that the server that AutoUpdate is hitting is one at McGill
University, and that it is a SUS 1.0 server. SUS's end-of-life is
December
of 2006, so Microsoft has made the decision to support only WSUS for
distribution of Windows Defender signatures.

So--if this machine is really bound by policy settings to update via
McGill's SUS server, you aren't going to get updates within the
program--but
only through manual means--hitting Windows Update, or grabbing the
filename
from a windowsupdate.log file and getting the file directly.

--

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search
[ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0
and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding
updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to
synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code =
0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding
updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed
Searching for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code =
0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search
[ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete
asynchronous
search. (hr=8024002B)


:

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates.
Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file,
and
cut
and paste just the section related to that attempt to update, back
to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the
updated
definition file to download. However, trying to update through
Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can
anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Bill Sanderson MVP]

Indeed--There's nothing there that tells me what institution is involved,
but this is clearly a SUS 1.0 server on a private network. As I mentioned,
SUS has an end-of-life (meaning that patches will no longer be distributed
to SUS servers, I believe) of December 31,2006. So anyone running SUS still
should be readying a replacement mechanism. Asking about WSUS, and whether
Windows Defender definitions can be carried, may be worthwhile (or not,
depending on the "culture!")

I'm expecting to see an occasional machine in these groups which had been a
corporate machine, but has been cut loose--sold to an employee, or otherwise
appropriately off the corporate network--I believe we've had one example of
that so far. This issue is the reason that one of the questions I ask
around update issues is whether the machine is a home machine or one on a
managed corporate network.

--

Thanks for pointing that out Bill, here is what I have in my log. Looks
like
I am trying to go to http://sus/ClientWebService/client.asmx.

2006-05-11 10:51:37 1552 7bc Agent *********** Agent: Initializing
Windows
Update Agent ***********
2006-05-11 10:51:37 1552 7bc Agent *********** Agent: Initializing global
settings cache ***********
2006-05-11 10:51:37 1552 7bc Agent * WSUS server: http://sus
2006-05-11 10:51:37 1552 7bc Agent * WSUS status server: http://sus
2006-05-11 10:51:37 1552 7bc Agent * Target group: (Unassigned
Computers)
2006-05-11 10:51:37 1552 7bc Agent * Windows Update access disabled: No
2006-05-11 10:51:45 1552 7bc DnldMgr Download manager restoring 0
downloads
2006-05-11 10:51:45 1552 7bc AU ########### AU: Initializing Automatic
Updates ###########
2006-05-11 10:51:45 1552 7bc AU AU setting next detection timeout to
2006-05-11 16:51:45
2006-05-11 10:51:45 1552 7bc AU # WSUS server: http://sus
2006-05-11 10:51:45 1552 7bc AU # Detection frequency: 22
2006-05-11 10:51:45 1552 7bc AU # Approval type: Scheduled (Policy)
2006-05-11 10:51:45 1552 7bc AU # Scheduled install day/time: Every day
at
2:00
2006-05-11 10:51:45 1552 7bc AU # Auto-install minor updates: Yes (User
preference)
2006-05-11 10:51:45 1552 7bc AU # Launching old AU client
2006-05-11 10:54:45 2748 86c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-05-11 10:54:45 2748 86c Misc = Process: C:\Program Files\Windows
Defender\MSASCui.exe
2006-05-11 10:54:45 2748 86c Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2006-05-11 10:54:45 2748 86c COMAPI -------------
2006-05-11 10:54:45 2748 86c COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 10:54:45 2748 86c COMAPI ---------
2006-05-11 10:54:45 2748 86c COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 10:54:45 2748 86c COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 10:54:45 2748 86c COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 10:54:45 2748 86c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 10:54:45 1552 d98 Agent *************
2006-05-11 10:54:45 1552 d98 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 10:54:45 1552 d98 Agent *********
2006-05-11 10:54:46 1552 d98 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 10:54:46 1552 d98 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sus/ClientWebService/client.asmx
2006-05-11 10:55:06 1552 d98 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 10:55:06 1552 d98 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 10:55:07 1552 d98 PT SUS 1.0 server is detected
2006-05-11 10:55:07 1552 d98 PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 10:55:07 1552 d98 Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 10:55:07 1552 d98 Agent * WARNING: Exit code = 0x8024002B
2006-05-11 10:55:07 1552 d98 Agent *********
2006-05-11 10:55:07 1552 d98 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 10:55:07 1552 d98 Agent *************
2006-05-11 10:55:07 1552 d98 Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-05-11 10:55:07 2748 be4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 10:55:07 2748 be4 COMAPI - Updates found = 0
2006-05-11 10:55:07 2748 be4 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-05-11 10:55:07 2748 be4 COMAPI ---------
2006-05-11 10:55:07 2748 be4 COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 10:55:07 2748 be4 COMAPI -------------
2006-05-11 10:55:07 2748 158 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 10:55:07 2748 158 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)

How identical? In what I've looked at so far, the crucial area is these
lines:

http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected

These indicate that AutoUpdate is redirected by policy settings to an
internal server at McGill University, and that server is a SUS server,
rather than the newer WSUS.

--

message

Ran through the same steps you indicated (manual updates) and got the
same
results. Reviewed the log and it looks identical to yours.

:

Hi Bill,
Here you find what you asked:
2006-05-11 11:07:51 2216 334 COMAPI -------------
2006-05-11 11:07:51 2216 334 COMAPI -- START -- COMAPI: Search
[ClientId
=
Windows Defender]
2006-05-11 11:07:51 2216 334 COMAPI ---------
2006-05-11 11:07:51 2216 334 COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 11:07:51 2216 334 COMAPI - Criteria = "(IsInstalled = 0
and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 11:07:51 2216 334 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 11:07:51 2216 334 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *************
2006-05-11 11:07:51 1244 88c Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:51 1244 88c Agent *********
2006-05-11 11:07:54 1244 88c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 11:07:54 1244 88c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://cus.campus.mcgill.ca/ClientWebService/client.asmx
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-05-11 11:07:56 1244 88c Misc WARNING: WinHttp:
ShouldFileBeDownloaded
failed with 0x80190194
2006-05-11 11:07:56 1244 88c PT SUS 1.0 server is detected
2006-05-11 11:07:56 1244 88c PT WARNING: Sync of Updates: 0x8024002b
2006-05-11 11:07:56 1244 88c Agent * WARNING: Failed to synchronize,
error
= 0x8024002B
2006-05-11 11:07:56 1244 88c Agent * WARNING: Exit code = 0x8024002B
2006-05-11 11:07:56 1244 88c Agent *********
2006-05-11 11:07:56 1244 88c Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 11:07:56 1244 88c Agent *************
2006-05-11 11:07:56 1244 88c Agent WARNING: WU client failed Searching
for
update with error 0x8024002b
2006-05-11 11:07:56 2216 928 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI - Updates found = 0
2006-05-11 11:07:56 2216 928 COMAPI - WARNING: Exit code =
0x00000000,
Result code = 0x8024002B
2006-05-11 11:07:56 2216 928 COMAPI ---------
2006-05-11 11:07:56 2216 928 COMAPI -- END -- COMAPI: Search
[ClientId
=
Windows Defender]
2006-05-11 11:07:56 2216 928 COMAPI -------------
2006-05-11 11:07:56 2216 9b8 COMAPI WARNING: Operation failed due to
earlier
error, hr=8024002B
2006-05-11 11:07:56 2216 9b8 COMAPI FATAL: Unable to complete
asynchronous
search. (hr=8024002B)


:

Can both you and Rom try this:

In Windows Defender, go to Help, about, and do Check for Updates.
Once
this
has completed, with the error, do:

Start, run
notepad %windir%\windowsupdate.log
(and hit enter)

In Notepad, scroll down to the very end of this (quite large) file,
and
cut
and paste just the section related to that attempt to update, back
to a
reply in this thread.

Let's see whether we can see the cause of this error.

--

I manually ran Windows Update from IE and was able to get the
updated
definition file to download. However, trying to update through
Windows
Defender still receives the same message.


:

I get the same thing on XP.
Windows Defender was unable to complete the update: 0x8024002b



:

On windows 2000 ,I can not update WD definition files,can
anyone
help
me
,please,I receive the error 0x8024002b.
I red a lot and try to fix, but no result.
Many thx,

 

[Bill Sanderson MVP]

This one is opaque to me--There may be a tip-off there, but I don't have
enough experience with these logs to say. Offhand, I wonder whether the
issue is that some prerequisite is missing--i.e. have you gone to
WindowsUpdate, and applied all offered updates on an express scan (you can
leave off the WGA notification patch)?

--

Bill,

I have been getting the same error and here is my windowsupdate.log..any
ideas for this one..we have tried everything under the sun to get rid of
the
WD update error..

2006-05-11 11:58:53 1280 630 AU AU setting client response for sessionId
0x0
to 'Overdue'
2006-05-11 13:54:54 1280 ee4 AU AU setting client response for sessionId
0x0
to 'Active'
2006-05-11 13:54:59 1280 900 AU AU setting client response for sessionId
0x0
to 'Pending'
2006-05-11 14:00:00 3140 adc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2006-05-11 14:00:00 3140 adc Misc = Process: C:\Program Files\Windows
Defender\MpCmdRun.exe
2006-05-11 14:00:00 3140 adc Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2006-05-11 14:00:00 3140 adc COMAPI -------------
2006-05-11 14:00:00 3140 adc COMAPI -- START -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 14:00:00 3140 adc COMAPI ---------
2006-05-11 14:00:00 3140 adc COMAPI - Online = Yes; Ignore download
priority = No
2006-05-11 14:00:00 3140 adc COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-05-11 14:00:00 3140 adc COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-05-11 14:00:01 3140 adc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 14:00:01 1280 8f8 Agent *************
2006-05-11 14:00:01 1280 8f8 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 14:00:01 1280 8f8 Agent *********
2006-05-11 14:00:02 1280 8f8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-05-11 14:00:02 1280 8f8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-05-11 14:00:27 1280 8f8 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-05-11 14:00:27 1280 8f8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-05-11 14:00:28 1280 f0 AU #############
2006-05-11 14:00:28 1280 f0 AU ## START ## AU: Search for updates
2006-05-11 14:00:28 1280 f0 AU #########
2006-05-11 14:00:28 1280 f0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:28 1280 8f8 Agent * Found 0 updates and 18 categories
in
search
2006-05-11 14:00:28 1280 8f8 Agent *********
2006-05-11 14:00:28 1280 8f8 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-05-11 14:00:28 1280 8f8 Agent *************
2006-05-11 14:00:28 1280 8f8 Agent *************
2006-05-11 14:00:28 1280 8f8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-05-11 14:00:28 1280 8f8 Agent *********
2006-05-11 14:00:28 3140 fdc COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-05-11 14:00:28 3140 fdc COMAPI - Updates found = 0
2006-05-11 14:00:28 3140 fdc COMAPI ---------
2006-05-11 14:00:28 3140 fdc COMAPI -- END -- COMAPI: Search [ClientId
=
Windows Defender]
2006-05-11 14:00:28 3140 fdc COMAPI -------------
2006-05-11 14:00:43 1280 8f8 Agent * Found 0 updates and 18 categories
in
search
2006-05-11 14:00:43 1280 8f8 Agent *********
2006-05-11 14:00:43 1280 8f8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-05-11 14:00:43 1280 8f8 Agent *************
2006-05-11 14:00:43 1280 8f8 Report REPORT EVENT:
{7BF1E108-2190-4878-8D90-9BDB7F66DE41} 2006-05-11
14:00:28-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
Defender Success Software Synchronization Agent has finished detecting
items.
2006-05-11 14:00:43 1280 8f8 AU >>## RESUMED ## AU: Search for updates
[CallId = {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:43 1280 8f8 AU # 0 updates detected
2006-05-11 14:00:43 1280 8f8 AU #########
2006-05-11 14:00:43 1280 8f8 AU ## END ## AU: Search for updates
[CallId
= {8F65210A-3941-4D57-B7C9-5CA08378A9DC}]
2006-05-11 14:00:43 1280 8f8 AU #############
2006-05-11 14:00:43 1960 fc AUClnt AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000