can not send emails

[ray taylor6]

I have just arrived in kenya from ireland, and have reset details for
outgoing mail, step by step as indicated in HELP. i can receive ok but when
i try to send i get the message as shown below
"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.indigo.ie', Server:
'accesskenya.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F."
I have tried authentification on and off but no good. help please

 

[deanna joy peterson]

I have just arrived in kenya from ireland, and have reset details for
outgoing mail, step by step as indicated in HELP. i can receive ok but
when
i try to send i get the message as shown below
"Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.indigo.ie', Server:
'accesskenya.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number:
0x800CCC0F."
I have tried authentification on and off but no good. help please

 

[jaf]

Hi Ray,
Your pop account is with indigo.ie and your trying to access accesskenya.com?

Why should that work? Your email server is in Ireland isn't it?

John

 

[Gary VanderMolen]

Are you sure you have the correct server name?
I wasn't able to find the server information online, but I could not open a
port 25 connection to accesskenya.com. However, I was successful
when I used smtp.accesskenya.com.

 

[ray taylor6]

Dear Gary
I put smtp before access.kenya and it worked.
many thanks
ray

 

[Gary VanderMolen]

You're welcome, Ray. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)

Dear Gary
I put smtp before access.kenya and it worked.
many thanks
ray