Can not log into XP Home Ed after running updates

[Guest]

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that was infected by
several viruses.
Norton Antivirus 2002 was installed on the pc and was unresponsive. I had
to use a tool from Symantec to uninstall Norton. After this I rebooted the
pc and it came up ok, then I installed Trend Micro Internet Security 12. I
ran this product, scanned the drive and it found and removed many viruses. I
recieved several notices from Trend that it was blocking malicious network
traffic that was due to a vulnerability which needed a patch. At this point
everything else is still working fine.
I upgraded the OS to SP2 and rebooted the pc. No problems.
I go to the "Microsoft Update" site and retrieve updates that are needed,
there are 73. I begin the download, it downloads and installs all but 2, one
for Office XP SP3 (I didn't have the CD) and Media Player 10 failed.
After these install it needed to reboot so I said yes.
Now when the pc boots up I get the user name screen, where you have to
select which user to sign on as. I select the only user name available and
it begins to log in, then I see the wallpaper, then it logs out.
Tried rebooting and the same thing happens. I have tried starting in safe
mode and safe mode with networking the same thing happens.
I have "administrator" and "amanda" for my user selections when starting in
safe mode, I have tried both.
No matter what I do, I log on, it says "loading your personal settings" then
it says Logging out "saving your settings" and it happens almost instantly,
there appears to be no way of interrupting this.
Has anyone else experienced this?
Thank you very much!
John

 

[WTC]

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.

No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[Guest]

William,
I have done the first part, booting to the recovery console and copying the
file.
However when I reboot I can not log in, it's still doing the same thing.
I tried rebooting in safe mode as well, safe thing.
Any other suggestions?
Thank you for you help.
John

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.

No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[Guest]

I forgot to add... I followed the link you left for the wsaupdater.exe...
I'm not sure that this file was removed, the instance it describes does not
really pertain to me, would you happen to know any other times that this
problem may occur?
Thank you,
John

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.

No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[WTC]

Do you have access to a CD burner? If you do, could you make a BartPE
bootable CD with your Windows XP CD using the directions provided from the
BartPE website.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/

Once you have created a BartPE Bootable CD, please post back and I will give
you a more detailed method on how to correct this problem.

You're Windows XP CD must have Service Pack 1 or higher integrated into the
Windows XP CD before you can make the BartPE Bootable CD.

If your Windows XP CD does not contain Service Pack 1 or higher then you
must integrate/slipstream the Service Pack. Here is a program that can help
you integrate Service Pack 2.

nLite
http://www.nliteos.com/

nLite Guide
http://www.nliteos.com/guides.html

Integrate/Slipstream Service Pack 2 manually using the directions from the
following site:

Slipstreaming Windows XP Service Pack 2 and Create Bootable CD
http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html

--
William Crawford
MS-MVP Windows Shell/User

William,
I have done the first part, booting to the recovery console and copying
the
file.
However when I reboot I can not log in, it's still doing the same thing.
I tried rebooting in safe mode as well, safe thing.
Any other suggestions?
Thank you for you help.
John

message

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.

No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in
then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[WTC]

The system boot drive letter may have changed and causing this happen which
can be corrected by using a BartPE CD. I posted a response from your other
post about creating a BartPE CD. If you could created the BartPE CD then we
can check a few things out in the registry that may be causing this.

You can look over this article:

How to restore the system/boot drive letter in Windows
http://support.microsoft.com/?kbid=223188

--
William Crawford
MS-MVP Windows Shell/User

I forgot to add... I followed the link you left for the wsaupdater.exe...
I'm not sure that this file was removed, the instance it describes does
not
really pertain to me, would you happen to know any other times that this
problem may occur?
Thank you,
John

message

I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.

No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in
then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[Guest]

I have created the boot cd, I believe that it is working correctly (able to
boot) but when it comes up, I log on and the same thing happens.
Am I jumping the gun here?

Ready for the next step, thanks again for all of your help.
John

Do you have access to a CD burner? If you do, could you make a BartPE
bootable CD with your Windows XP CD using the directions provided from the
BartPE website.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/

Once you have created a BartPE Bootable CD, please post back and I will give
you a more detailed method on how to correct this problem.

You're Windows XP CD must have Service Pack 1 or higher integrated into the
Windows XP CD before you can make the BartPE Bootable CD.

If your Windows XP CD does not contain Service Pack 1 or higher then you
must integrate/slipstream the Service Pack. Here is a program that can help
you integrate Service Pack 2.

nLite
http://www.nliteos.com/

nLite Guide
http://www.nliteos.com/guides.html

Integrate/Slipstream Service Pack 2 manually using the directions from the
following site:

Slipstreaming Windows XP Service Pack 2 and Create Bootable CD
http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html

--
William Crawford
MS-MVP Windows Shell/User

William,
I have done the first part, booting to the recovery console and copying
the
file.
However when I reboot I can not log in, it's still doing the same thing.
I tried rebooting in safe mode as well, safe thing.
Any other suggestions?
Thank you for you help.
John

message
I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.
<snip>
No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged in
then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[WTC]

Hi John,

Start the computer with the BartPE Bootable CD. When you are in the BartPE
Environment go to:

Start > Run > Regedit.exe

When regedit opens, highlight "HKEY_CURRENT_MACHINE". Now go to the "File"
menu and select "Load Hive". Navigate to:

"C:\WINDOWS\system32\config"

and select the 'Software' file. The 'Software' file will have no file
extension. Name the hive "MyMachine" when asked.

Now Navigate to:

[HKLM\MyMachine\Microsoft\Windows NT\CurrentVersion\Winlogon]

Locate "Userinit" key in. Ensure the value for "Userinit" is:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe.

If the "Userinit" key is missing the create the key. Right click in the
right-hand pane and select New > String Value. Rename the key to "Userinit".
Double click "Userint" to enter:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe.

Now highlight [HKLM\MyMachine] and go to the 'File' menu and select "Unload
Hive".

Restart your computer, remove the BartPE CD and hopefully you will be able
to log on. If you cannot, please post back and we will try another solution
that I know of.

Good Luck.

--
William Crawford
MS-MVP Windows Shell/User

I have created the boot cd, I believe that it is working correctly (able to
boot) but when it comes up, I log on and the same thing happens.
Am I jumping the gun here?

Ready for the next step, thanks again for all of your help.
John

Do you have access to a CD burner? If you do, could you make a BartPE
bootable CD with your Windows XP CD using the directions provided from
the
BartPE website.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/

Once you have created a BartPE Bootable CD, please post back and I will
give
you a more detailed method on how to correct this problem.

You're Windows XP CD must have Service Pack 1 or higher integrated into
the
Windows XP CD before you can make the BartPE Bootable CD.

If your Windows XP CD does not contain Service Pack 1 or higher then you
must integrate/slipstream the Service Pack. Here is a program that can
help
you integrate Service Pack 2.

nLite
http://www.nliteos.com/

nLite Guide
http://www.nliteos.com/guides.html

Integrate/Slipstream Service Pack 2 manually using the directions from
the
following site:

Slipstreaming Windows XP Service Pack 2 and Create Bootable CD
http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html

--
William Crawford
MS-MVP Windows Shell/User

message

William,
I have done the first part, booting to the recovery console and copying
the
file.
However when I reboot I can not log in, it's still doing the same
thing.
I tried rebooting in safe mode as well, safe thing.
Any other suggestions?
Thank you for you help.
John

:

message
I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.
<snip>
No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged
in
then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe

 

[WTC]

I made an error in the last post, here is the correct instructions:

Hi John,

Start the computer with the BartPE Bootable CD. When you are in the BartPE
Environment go to:

Start > Run > Regedit.exe

When regedit opens, highlight "HKEY_LOCAL_MACHINE". Now go to the "File"
menu and select "Load Hive". Navigate to:

"C:\WINDOWS\system32\config"

and select the 'Software' file. The 'Software' file will have no file
extension. Name the hive "MyMachine" when asked.

Now Navigate to:

[HKLM\MyMachine\Microsoft\Windows NT\CurrentVersion\Winlogon]

Locate "Userinit" key in. Ensure the value for "Userinit" is:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe.

If the "Userinit" key is missing the create the key. Right click in the
right-hand pane and select New > String Value. Rename the key to "Userinit".
Double click "Userint" to enter:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe.

Now highlight [HKLM\MyMachine] and go to the 'File' menu and select "Unload
Hive".

Restart your computer, remove the BartPE CD and hopefully you will be able
to log on. If you cannot, please post back and we will try another solution
that I know of.

Good Luck.

--
William Crawford
MS-MVP Windows Shell/User

I have created the boot cd, I believe that it is working correctly (able to
boot) but when it comes up, I log on and the same thing happens.
Am I jumping the gun here?

Ready for the next step, thanks again for all of your help.
John

Do you have access to a CD burner? If you do, could you make a BartPE
bootable CD with your Windows XP CD using the directions provided from
the
BartPE website.

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/

Once you have created a BartPE Bootable CD, please post back and I will
give
you a more detailed method on how to correct this problem.

You're Windows XP CD must have Service Pack 1 or higher integrated into
the
Windows XP CD before you can make the BartPE Bootable CD.

If your Windows XP CD does not contain Service Pack 1 or higher then you
must integrate/slipstream the Service Pack. Here is a program that can
help
you integrate Service Pack 2.

nLite
http://www.nliteos.com/

nLite Guide
http://www.nliteos.com/guides.html

Integrate/Slipstream Service Pack 2 manually using the directions from
the
following site:

Slipstreaming Windows XP Service Pack 2 and Create Bootable CD
http://www.helpwithwindows.com/WindowsXP/winxp-sp2-bootcd.html

--
William Crawford
MS-MVP Windows Shell/User

message

William,
I have done the first part, booting to the recovery console and copying
the
file.
However when I reboot I can not log in, it's still doing the same
thing.
I tried rebooting in safe mode as well, safe thing.
Any other suggestions?
Thank you for you help.
John

:

message
I have a PC (Dell Inspiron 2650 WinXP Home no SP) that
was infected by several viruses.
<snip>
No matter what I do, I log on, it says "loading your personal
settings" then it says Logging out "saving your settings" and it
happens almost instantly, there appears to be no way of
interrupting this.
Has anyone else experienced this?

You cannot log on to Windows XP after you remove Wsaupdater.exe
http://support.microsoft.com/?kbid=892893

Description of the Windows XP Recovery Console
http://support.microsoft.com/?kbid=314058

Fix:
1. Boot the computer using your Windows XP CD.
2. Press 'r' to enter the Recovery Console when required.
3. At the command prompt type:

cd system32

4. Then type:

copy userinit.exe wsaupdater.exe

5. Then type:

exit

Reboot normally. You should now be able to logon. One you are logged
in
then
perform the following steps:

6. Run regedit (start>run>regedit)

7. Locate the "Userinit" key in:

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

8. modify the entry:

C:\WINDOWS\System32\wsaupdater.exe,

so that it reads:

C:\WINDOWS\System32\userinit.exe,

Note: Make sure the comma (,) is included at the end of userinit.exe