Cable Shuts Me Down

[boomersl]

Running XP Media Edtion on a Gateway 830 GM, Explorer 7, SP2
I've had DSL for a long time, now that I'm switching over to cable I'm
getting rebooted all the way down to the bios screen and getting erros when I
log in to Windows. When ever the wireless adapter isn't plugged into the USB
port, Windows doesn't reboot. As soon as I plug the adapter into the USB port
Windows reboots, sometimes with in one minute of logging in other times maybe
within thirty minutes.

The Software is Netgear for both the cable modem and the wireless adapter
through our cable company. Of course the cable techs. give me 100 different
senerios, they have no trouble shooting experince. I've tried rolling back to
different dates, nothing changes.

Any ideas or solutions from anyone?

 

[thecreator]

Hi,

The problem is probably more than one Wireless Network Connection
located in the Windows Registry. And also left-over Registry Entries for the
previous Adapter in the Windows Registry.

Windows Registry Cleaners will not bother to clean the old Keys, because
the keys are installed correctly.

Reformat and reinstall the operating system on your computer. Make sure
to back up your Documents, Favorites, E-mail Store Folder, and Desktop along
with the Briefcase Folder, if you use the Briefcase Folder.

If you can manually use Regedit to clean out the Windows Registry, I can
tell you what to do, otherwise a reformat and reinstall is the only solution
that works.

Is the Gateway still under a Warranty or Extended Warranty? Do you have
a partition image Backup, made before installing anything into the computer,
save for the imaging program?

 

[Thee Chicago Wolf]

Running XP Media Edtion on a Gateway 830 GM, Explorer 7, SP2

I've had DSL for a long time, now that I'm switching over to cable I'm
getting rebooted all the way down to the bios screen and getting erros when I
log in to Windows. When ever the wireless adapter isn't plugged into the USB
port, Windows doesn't reboot. As soon as I plug the adapter into the USB port
Windows reboots, sometimes with in one minute of logging in other times maybe
within thirty minutes.

The Software is Netgear for both the cable modem and the wireless adapter
through our cable company. Of course the cable techs. give me 100 different
senerios, they have no trouble shooting experince. I've tried rolling back to
different dates, nothing changes.

Any ideas or solutions from anyone?

How old is this Gateway computer? Do you know if the Intel Chipset
drivers were ever installed? I've seen behavior like this on a Dell
and after the drivers were installed, it went away.

Grab them here (INF Update Utility - Zip Format)
http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!

Let me know if it helps.

- Thee Chicago Wolf

 

[Paul]

Running XP Media Edtion on a Gateway 830 GM, Explorer 7, SP2
I've had DSL for a long time, now that I'm switching over to cable I'm
getting rebooted all the way down to the bios screen and getting erros when I
log in to Windows. When ever the wireless adapter isn't plugged into the USB
port, Windows doesn't reboot. As soon as I plug the adapter into the USB port
Windows reboots, sometimes with in one minute of logging in other times maybe
within thirty minutes.

The Software is Netgear for both the cable modem and the wireless adapter
through our cable company. Of course the cable techs. give me 100 different
senerios, they have no trouble shooting experince. I've tried rolling back to
different dates, nothing changes.

Any ideas or solutions from anyone?

Do you know whether it is absolutely necessary to use the Cable
Company software ?

When I first got ADSL, my provider had a PPPOE client, which
caused no end of problems. I fixed that, by buying a router
that had built-in support for PPPOE. The end result, is my
computer connected to the router, doesn't need ISP software.
The hardware router takes care of the details.

Wireless adapters can be supported by software from the
wireless maker, or Wireless Zero Configuration can be used
for part of its functioning. Some kind of driver is still
required, but not nearly as much bloated software is
needed.

http://en.wikipedia.org/wiki/Wireless_Zero_Configuration

You can look in Event Viewer, to find errors being logged
when there is a problem.

http://en.wikipedia.org/wiki/Event_viewer

You can also disable automatic restarts, so you can
get a blue screen, and write down the error numbers.
That helps, if you otherwise are not able to get
information about what is happening.

Control Panels:System:Advanced:Startup And Recovery:Settings and
untick the "Automatically restart" box. Some pictures here.

http://students.washington.edu/rtlibby/bluescreen/

To track down more answers for your problem, searching using
the make and model number of the hardware being used, may
uncover what you need. The more details you provide
in a question, as to exactly how things are hooked together,
and what is being used, the better answers you'll get.

cable_modem? --- wireless_router? --- --- wireless_usb_adapter? --- computer?

HTH,
Paul