burn software doesn't recognize aopen com5232 aah pro combo drive

G

Gary Roach

i've got a aopen com5232 aah pro combo drive. i'm trying to get burning
software to recognize it as a recorder. nero express won't see it. it just
brings up the image recorder. easy cd creator says there's no recordable
devices on the system. i tried these with both windows 98 and xp and got the
same results. i checked the aopen web site for some special driver but there
is none. do i need special burning software for this kind of device? it
works fine as a dvd and cd reader. thanks for any help.
 
G

glee

What software came with the drive?
Is your Nero Express a free version that came with another burner, or have you paid
for and registered it? I ask this because at one time drives that came with Nero
software registered Nero so that it only worked with that drive, or that brand of
drive.
EZCD Creator, if it is an older version, may not have support for the newer drive
you are trying to use. The Roxio web site should have a list of supported drives
somewhere, if you search it.
 
G

Guest

Stomp Record Now Max is an excellent CD / DVD recorder application.

I have installed it with many different drives. SO it may be worthwhile
using this.

Also, have you checked in device manager to see if XP has properly
identified this as a Read and Write [recorder] device?
 
G

Gary Roach

thanks for the info. i'll look into using stomp. the unit came with no
software so i'll have to get some. the device manager shows the device but
makes no mention of its recordability. however, my other burner also shows
this way in device manager - no record indication. i checked the registry
key:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives

and found that the existing burner showed a "drive type" value of
0x00000003, while the new combo burner showed "drive type" value of
0x00000001. this tells me that at least for the purpose of the built in
roxio burning software, windows doesn't see the drive as recordable. i
checked the roxio site and the device is not listed in their supported
drives. a computer store told me to try updating to the latest version of
nero express which i am currently in the process of doing.

the nero software that i'm attempting to use shows the version as "Nero
Express 5.5.10.5 Mitsumi" and came with another burner so it looks as if
your suspicion that this is specific to the hardware is correct. i'm
currently trying to update it to a newer (and hopefully less hardware
specific) version. this appears to have worked - although the verification
phase failed, the data was recorded. thanks for the help!
 
G

Gary Roach

thanks for the info. i'll look into using stomp. the unit came with no
software so i'll have to get some. the device manager shows the device but
makes no mention of its recordability. however, my other burner also shows
this way in device manager - no record indication. i checked the registry
key:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives

and found that the existing burner showed a "drive type" value of
0x00000003, while the new combo burner showed "drive type" value of
0x00000001. this tells me that at least for the purpose of the built in
roxio burning software, windows doesn't see the drive as recordable. i
checked the roxio site and the device is not listed in their supported
drives. a computer store told me to try updating to the latest version of
nero express which i am currently in the process of doing. this seems to
have worked. thanks for the help!

BAR said:
Stomp Record Now Max is an excellent CD / DVD recorder application.

I have installed it with many different drives. SO it may be worthwhile
using this.

Also, have you checked in device manager to see if XP has properly
identified this as a Read and Write [recorder] device?

glee said:
What software came with the drive?
Is your Nero Express a free version that came with another burner, or
have you paid
for and registered it? I ask this because at one time drives that came
with Nero
software registered Nero so that it only worked with that drive, or that
brand of
drive.
EZCD Creator, if it is an older version, may not have support for the
newer drive
you are trying to use. The Roxio web site should have a list of
supported drives
somewhere, if you search it.
 
L

Lau Ng Siong

Gary,
I have a similar problem when my Taiwanese made CD writer when runs with
Nero. It works with Roxio easy creator. You probably need to uninstall the
both the software from the remove program at the control panel. Needs to
reinstall the easy creator again and see the results. If there is a problem
surf to www.download.com and try some of the latest freeware which may help.
Cheers
 
G

glee

The name "Mitsumi" at the end of the Nero version number indicates that the software
is locked to only one drive....you need to do a clean install of a later version of
Nero Express from their web site.

The Registry key you cite is a Windows XP key....why are you cross-posting to a
Windows 98 group?

The 3 in the key indicates that the device was detected as a non-recordable
device....it may not affect Roxio's detection, only whether you can record using
Windows XP's native recording ability.....that is, it won't have a 'Recording" tab
in the Properties sheet, and you won't be able to send files to that drive using
Windows native burning software.

CD-R drive or CD-RW drive is not recognized as a recordable device:
http://support.microsoft.com/kb/316529

Roxio's problem is more likely that the version of the software you have does not
recognise that model drive.
--
Glen Ventura, MS MVP W95/98 Systems



Gary Roach said:
thanks for the info. i'll look into using stomp. the unit came with no
software so i'll have to get some. the device manager shows the device but
makes no mention of its recordability. however, my other burner also shows
this way in device manager - no record indication. i checked the registry
key:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives

and found that the existing burner showed a "drive type" value of
0x00000003, while the new combo burner showed "drive type" value of
0x00000001. this tells me that at least for the purpose of the built in
roxio burning software, windows doesn't see the drive as recordable. i
checked the roxio site and the device is not listed in their supported
drives. a computer store told me to try updating to the latest version of
nero express which i am currently in the process of doing.

the nero software that i'm attempting to use shows the version as "Nero
Express 5.5.10.5 Mitsumi" and came with another burner so it looks as if
your suspicion that this is specific to the hardware is correct. i'm
currently trying to update it to a newer (and hopefully less hardware
specific) version. this appears to have worked - although the verification
phase failed, the data was recorded. thanks for the help!
 

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