BSOD Stop 0x00000051 REGISTRY_ERROR


D

drlm

Hi,
I am assisting a friend who has a Dell Inspiron 5100 laptop with windows XP
Home/sp1. 256MB RAM and wanted to get some opinions.

She was working in MS Publisher on a large file and crashed. In coming back
up she faces a Stop error:
BSOD Stop 0x00000051 REGISTRY_ERROR
I asked her about heat and she said the unit was very warm at the time.
Hard drive was well seated, RAM seemed fine.

What cannot be done:
Boot normally to windows
Safe mode any options
Last known good config
Cannot install Windows/repair
Cannot access Recovery console
* all attempts take one to a BSOD stop message.

She denies any new software or hardware and she was scanned for viruses she
says.

Dell tech support left it at "We have to wipe and install windows and you
will lose everything"
She decided to check with me to see if I could recover her files that she
had not backed up that were important before she gave up the drive to a
format. I am not sure how they plan to get to this proceed with her since
the install routine leads one to the STOP every time.

Most fortunately I was able to slave the drive with an IDE 2.5 to 3.5
adapter and recover the data on a desktop machine.
Additionally I was able to see her files off a NTFS reader Boot Floppy, so I
know things are there but this will not boot into windows.

Today on a whim I used an XP Pro CD to try to get through the install
screens and it seemed to allow me to get to where one might be able to
install. No stop error.

Of course I did not go further as that is not what she has loaded.
I was even able to get to recovery console but had no admin password.
I read that Home uses blank but that failed. She says she does not have
passwords.

My question is:
Everyone is focused on the 51 stop as hardware.
Is it or is this more a Windows issue than a hardware issue based on what I
see and why would XP Pro allow me to priced without a BSOD and stop?
Or should the concerns about a possible motherboard or IDE controller issue
be paramount?

It passes all HDD and RAM tests from Dell and externally downloaded by me.

Any help, advice is greatly appreciated.

Dorothy
 
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E

Ed Medlin

Hi,
I am assisting a friend who has a Dell Inspiron 5100 laptop with windows
XP
Home/sp1. 256MB RAM and wanted to get some opinions.

She was working in MS Publisher on a large file and crashed. In coming
back
up she faces a Stop error:
BSOD Stop 0x00000051 REGISTRY_ERROR
I asked her about heat and she said the unit was very warm at the time.
Hard drive was well seated, RAM seemed fine.

What cannot be done:
Boot normally to windows
Safe mode any options
Last known good config
Cannot install Windows/repair
Cannot access Recovery console
* all attempts take one to a BSOD stop message.

She denies any new software or hardware and she was scanned for viruses
she
says.

Dell tech support left it at "We have to wipe and install windows and you
will lose everything"
She decided to check with me to see if I could recover her files that she
had not backed up that were important before she gave up the drive to a
format. I am not sure how they plan to get to this proceed with her since
the install routine leads one to the STOP every time.

Most fortunately I was able to slave the drive with an IDE 2.5 to 3.5
adapter and recover the data on a desktop machine.
Additionally I was able to see her files off a NTFS reader Boot Floppy, so
I
know things are there but this will not boot into windows.

Today on a whim I used an XP Pro CD to try to get through the install
screens and it seemed to allow me to get to where one might be able to
install. No stop error.

Of course I did not go further as that is not what she has loaded.
I was even able to get to recovery console but had no admin password.
I read that Home uses blank but that failed. She says she does not have
passwords.

My question is:
Everyone is focused on the 51 stop as hardware.
Is it or is this more a Windows issue than a hardware issue based on what
I
see and why would XP Pro allow me to priced without a BSOD and stop?
Or should the concerns about a possible motherboard or IDE controller
issue
be paramount?

It passes all HDD and RAM tests from Dell and externally downloaded by me.

Any help, advice is greatly appreciated.

Dorothy

I believe that Dell gives a real XP CD instead of a recovery disk if I am
not mistaken. Boot from that. Do not select the first option to repair using
the console or recovery. When the install gets to the point that it checks
for other installs of XP it will detect the old install and ask you if you
want to repair it by selecting "R". Do so and let it do it's thing. If the
computer came with a recovery disk, you should be able to recover by boot
it.

Ed
 
D

Dorothy

I believe that Dell gives a real XP CD instead of a recovery disk if I am
not mistaken. Boot from that. Do not select the first option to repair using
the console or recovery. When the install gets to the point that it checks
for other installs of XP it will detect the old install and ask you if you
want to repair it by selecting "R". Do so and let it do it's thing. If the
computer came with a recovery disk, you should be able to recover by boot
it.

Ed

Hi Ed,
Thanks for the response. Yes, the Dell CD is a full XP Home but as soon as
it looks for a Windows install, it Blue screens. I cannot get anywhere with
the CD as far as a repair or even a clean install.
I only got to recovery console or install when I tried and XP Pro CD on a
whim and that made me wonder why that would work and not her CD. I even
tried another friend's HOME CD hoping maybe her CD was cranky but that also
gave me the STOP error.

My thinking was if this was a hardware issue, nothing should have worked.

Dorothy
 
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V

vit4l1ty

Is there a fix for this or not? Ive been searching the forums and this
is the closest I've came to finding something similar to my problem.
The only thing different is how it occured.

I turned off my PC manually, loaded the XP installation CD. Got to the
part to where it shows the partition and the currently installed XP. My
PC was working fine before, I only loaded the XP disk to show a friend
what it would look like and what he needed to do for a fresh install of
XP.

Now Im getting the same error message as posted above and cannot do a
repair install or fresh install (I get the error message). Will not
boot up in safe mode, or normally. Only able to get the recovery
console. Actually before was getting a different error something like
this "The registry cannot load the hive." I then ran chkdsk c: /p /r
and now I'm gettin this error message.
 

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