BSOD on Vista Ultimate startup

G

Guest

I'm getting the following BSOD...

STOP: 0x0000C1F5 (0x00000000,0x00000000,0x00000000,0x00000000)

tried safe mode and last known working and both gave the above STOP BSOD.
Also cannot repair VISTA from DVD because getting the same BSOD.

Did search on google and nothing conclusive found. Nothing on the stop error
on ms kb.

any suggestions??

rdgs,

bm
 
G

Guest

Hello Robert,

It is a new install on a Samsung SATA 250GB HD. Installation went fine. The
the next day the BSOD happened. No new hardware or software was installed in
the meantime.

Hope this helps.

BM
 
C

Chad Harris

Hi--

There are key words with every stop error that help characterize and context
it, and you didn't include them. Many stop errors have multiple possible
causes. I assume but you didn't make clear you can't boot to Vista and I
don't know how you're trying to use the DVD to repair.

Maybe you can boot to Vista. You didn't make that clear.

Try these:

***SFC as a Remedy***:

SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.


How to Run SFC:

Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winvista/images/repair/staruprepair/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.


You could also try a Repair Install with Vista which is done exactly the
same way as in XP:

***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx


***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

Good luck,

CH
 
J

John

Are you sure the SATA drivers loaded correctly? It usually requires a CD
with those drivers to be used during Vista installation. If you didn't load
the SATA drivers, go into the BIOS and see if there's an ATA compatibility
mode setting you can use.
 
G

Guest

Hello John,

Yes, the SATA drivers were loaded correctly. I used the latest sil3112r
drivers for my ABIT AN7 motherboard. Again, the installation was fine and
managed to installed ALL updates for VISTA.

BM
 
G

Guest

Hello Chad,

I simply cannot get into the vista desktop so I can't try the SFC remedy.

BM
 
C

Chad Harris

There are other ways to use sfc. You can tap F8 to the Windows Advanced
Options menu and you run sfc from safe mode with a command prompt, and you
can run system restore from there as well. As I point out, safe
mode--->system restore works from one safe mode when it may not work from
another.

Further, you can get a command prompt from the Recovery link on the Vista
DVD if you have a Vista DVD.

I'd be very surprised that Startup Repair would not fix this. All of my
fixes though are contingent on the premise that this is not a hardware
problem, and you should rule out hardware problems as well. Also some
problems are hardware and software both.

Make sure you try Startup Repair and a Repair Install if you have the DVD,
or the F8 options if you don't. Detailed instructions are included in my
earlier post.

Good luck,

CH
 
C

Chad Harris

Some people post on forums that everytime they've had that stop error it's
the HDD. I have no idea if this is the case.

CH
 
A

Andrew McLaren

m4nd4li4 said:
It is a new install on a Samsung SATA 250GB HD. Installation went fine.
The
the next day the BSOD happened. No new hardware or software was installed
in
the meantime.
Hope this helps.

That's a very rare STOP error.

I'm sure you're reporting it correctly, but ... 0x0000C1F5 doesn't appear in
Windows bugcode.h, ntstatus.h or winerror.h - the 3 files which contain the
vast majority of standard Windows error messages. In fact, I can't find that
STOP message documented anywhere, in the Windows Vista SDK or DDK (I tried
grepping the entire "include" directories).

So be prepared for some very heavy lifting, while troubleshooting the
problem.

The STOP 0x0000C1F5 really exists: I saw it mentioned in a few forum
websites, when I searched in Google. However, the results were usually
pretty inconclusive - either replacing hardware or re-installing Windows
from scratch seemed to be the solution in most cases. It may be a
vendor-supplied STOP code? Check with the vendor of your RAID drivers, if
any; etc.

If you could get into Windows, you could get a memory dump, then load it up
in WinDBG:
http://support.microsoft.com/kb/315263
- but if you can't even get into Windows, that's not an option.

First thing I'd suggest, mount the hard disk in another machine and make a
backup of your user data, as soon as possible.

Other folks may have extra ideas for you (I sure hope so); hope this helps a
bit.
 
M

Malke

DizzyLiz said:
Oh man, I borrowed my daughters laptop for one day. It said it needed
an automatic update with Vista. I clicked on it, let it do it's thing -
I now have the above error message code, I have called Microsoft, and
they told me my files are corrupted, that I need a Vista CD (don't have
it - it was installed on the HP Pavillion when we bought it 2 years ago)
I am 3 mos out of warranty from circuit City where we bought it. And I
think I am going to Throw up! Can anyone help me? I sure would
appreciate it!!!!
1. Have you tried starting in Safe Mode? If not, then please try and if you
can get in uninstall the update.

2. If you can't get into Safe Mode, then from the same menu try Last Known
Good Configuration.

3. If neither of the above works, you obviously have another computer to
work with, so:

For people who only have a restore image - Windows Vista Recovery Disc
Download:
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

Download the .iso, burn it with third-party burning software as an image and
not as data, and boot with it. Run System Restore from there.

Malke
 
S

Synapse Syndrome

Malke said:
For people who only have a restore image - Windows Vista Recovery Disc
Download:
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

That's a handy link for people with OEM built computers. I think Microsoft
included the ability for OEM customers with no Vista installation discs to
make a WinRE disc in the betas of SP1, but for some reason they removed it
from the final release. Does anybody know why?

ss.
 

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