BSOD 00000116 Vista Ultimate

B

Bill Hobson

Twice Vista has BSOD, and no KB messages to be found for the code (today's
BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista never
returned and STOP message - I don't see this as an improvement - had it done
so, I would have a better idea of what's going on.
 
C

Chad Harris

Bill--

There are two main avenues to try--Startup Repair and System Restore from
the Recovery link in setup using your Vista DVD, or Windows F8 Advanced
Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless, you
can try to use F8 options or a startup repair to gix this. Startup Repair
can also be used in situations that are not no boot windows situations, so
MSFT has managed to name it ambiguously.. You have two avenues in Vista.
You could try the traditional F8 "Windows Advanced Options" menu, with 4
Safe Mode doors that access System Restore, one requiring you to know the
command to reach it (Safe Mode with Command) and from their new Win RE
Startup Repair. Last Known Good Configuration or LKG is also at the Windows
F8 Advanced Options menu You might want to try Startup Repair first, but I
wouldn't leave any of these options exausted. That's the most common mistake
I see that results in faile repairs and formats that never needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work when
system restore from the Recovery Link on the Vista DVD setup will work. But
you should try Startup Repair first, then try System Restore from there if
StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't work. I
say four safe mode options, because sometimes one works when another will
not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit. The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH
 
C

Colin Barnhorst

Chad, I put the event viewer on my QL bar. If you haven't done that, it is
a great convenience. When you enter "ev" in Start Search it should be at
the top of the list and Add To QuickLaunch is on its context menu. I also
put msconfig on the QL the same way and the Event Viewer is on the Tools
tab.
 
B

Bill Hobson

This is really fun - checked Event Viewer - it complained that the Event
Viewer Service wasn't running. Then when I check the Windows Event Log
service, it shows Automatic, but is not running. Hmm, so I try to start it -
yet another can of worms opens:

"Windows could not start the WIndows Event Log service on Local Computer.

Error 4201: The instance name passed was not recognized as valid by a WMI
data provider."

Time to visit the KB yet again! No - there is no reference searching the KB,
even using "all products". Google search of the error returns 3 hits - one
in German, which I don't read, and the other 2 posts have no reply.

Vista has a steep uphill curve if you want to get below the surface!!

Chad Harris said:
Bill--

There are two main avenues to try--Startup Repair and System Restore from
the Recovery link in setup using your Vista DVD, or Windows F8 Advanced
Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless, you
can try to use F8 options or a startup repair to gix this. Startup Repair
can also be used in situations that are not no boot windows situations, so
MSFT has managed to name it ambiguously.. You have two avenues in Vista.
You could try the traditional F8 "Windows Advanced Options" menu, with 4
Safe Mode doors that access System Restore, one requiring you to know the
command to reach it (Safe Mode with Command) and from their new Win RE
Startup Repair. Last Known Good Configuration or LKG is also at the
Windows F8 Advanced Options menu You might want to try Startup Repair
first, but I wouldn't leave any of these options exausted. That's the most
common mistake I see that results in faile repairs and formats that never
needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work
when system restore from the Recovery Link on the Vista DVD setup will
work. But you should try Startup Repair first, then try System Restore
from there if StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in
Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't work.
I say four safe mode options, because sometimes one works when another
will not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from
a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go
to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the
power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and
you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH





Bill Hobson said:
Twice Vista has BSOD, and no KB messages to be found for the code
(today's BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista
never returned and STOP message - I don't see this as an improvement -
had it done so, I would have a better idea of what's going on.
 
B

Bill Hobson

Oh well, it doesn't matter anyway - there is no repair optio that Vista will
let me perform that either does nothing - in the case of Repai Startup
Problems, or all of the rest of the options wipe everything or require a
full backup that it will restore.
C:\Windows\System32\restore is empty - no executable to run. So I guess I am
FUBAR! Wipe it all out and start over.

This is why we are not moving our users to Vista any time soon - I am just
putting it through it's paces on my workstation as a LAN Administrator to
find out all the warts before deploying. If the troubles I have had so far
are any indication, it will at least be after SP1 is released. And a lot of
applications are fixed where they work too. Sigh!


Chad Harris said:
Bill--

There are two main avenues to try--Startup Repair and System Restore from
the Recovery link in setup using your Vista DVD, or Windows F8 Advanced
Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless, you
can try to use F8 options or a startup repair to gix this. Startup Repair
can also be used in situations that are not no boot windows situations, so
MSFT has managed to name it ambiguously.. You have two avenues in Vista.
You could try the traditional F8 "Windows Advanced Options" menu, with 4
Safe Mode doors that access System Restore, one requiring you to know the
command to reach it (Safe Mode with Command) and from their new Win RE
Startup Repair. Last Known Good Configuration or LKG is also at the
Windows F8 Advanced Options menu You might want to try Startup Repair
first, but I wouldn't leave any of these options exausted. That's the most
common mistake I see that results in faile repairs and formats that never
needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work
when system restore from the Recovery Link on the Vista DVD setup will
work. But you should try Startup Repair first, then try System Restore
from there if StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in
Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't work.
I say four safe mode options, because sometimes one works when another
will not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from
a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go
to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the
power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and
you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH





Bill Hobson said:
Twice Vista has BSOD, and no KB messages to be found for the code
(today's BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista
never returned and STOP message - I don't see this as an improvement -
had it done so, I would have a better idea of what's going on.
 
D

Dennis Pack

Bill:
If your test system is using a dual boot with XP, every time you
boot into XP the restore points and shadow copies in Vista are erased. If
your other work stations aren't dual booting this problem won't be present.
BitLocker is available with Vista Enterprise and Ultimate eliminates this
issue when dual booting. The "Windows BitLocker Drive Encryption
Step-by-Step Guide" is available at
http://technet.microsoft.com/en-us/windowsvista/aa905089.aspx to properly
setup BitLocker to eliminate the volsnap.sys issue between XP and Vista. I
use BitLocker with a USB key on my dual boot systems and laptops. Have a
great day.

--
Dennis Pack
XP x64, Vista Enterprise x64
Office2007
Bill Hobson said:
Oh well, it doesn't matter anyway - there is no repair optio that Vista
will let me perform that either does nothing - in the case of Repai
Startup Problems, or all of the rest of the options wipe everything or
require a full backup that it will restore.
C:\Windows\System32\restore is empty - no executable to run. So I guess I
am FUBAR! Wipe it all out and start over.

This is why we are not moving our users to Vista any time soon - I am just
putting it through it's paces on my workstation as a LAN Administrator to
find out all the warts before deploying. If the troubles I have had so far
are any indication, it will at least be after SP1 is released. And a lot
of applications are fixed where they work too. Sigh!


Chad Harris said:
Bill--

There are two main avenues to try--Startup Repair and System Restore from
the Recovery link in setup using your Vista DVD, or Windows F8 Advanced
Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless, you
can try to use F8 options or a startup repair to gix this. Startup
Repair can also be used in situations that are not no boot windows
situations, so MSFT has managed to name it ambiguously.. You have two
avenues in Vista. You could try the traditional F8 "Windows Advanced
Options" menu, with 4 Safe Mode doors that access System Restore, one
requiring you to know the command to reach it (Safe Mode with Command)
and from their new Win RE Startup Repair. Last Known Good Configuration
or LKG is also at the Windows F8 Advanced Options menu You might want to
try Startup Repair first, but I wouldn't leave any of these options
exausted. That's the most common mistake I see that results in faile
repairs and formats that never needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work
when system restore from the Recovery Link on the Vista DVD setup will
work. But you should try Startup Repair first, then try System Restore
from there if StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in
Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't work.
I say four safe mode options, because sometimes one works when another
will not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD.
For
information about how to configure the computer to start from a CD or
from a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next
to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go
to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the
power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and
you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH





Bill Hobson said:
Twice Vista has BSOD, and no KB messages to be found for the code
(today's BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista
never returned and STOP message - I don't see this as an improvement -
had it done so, I would have a better idea of what's going on.
 
C

Chad Harris

Bill--

Does this statement mean

"In the case of Startup Repair Problems, or all of the rest of the options
wipe everything or require a
full backup that it will restore"

that you knocked on all the doors I wanted you to try--i.e.

You put in the DVD and tried the link for Recovery Options>Startup Repair
and System restore there--because I want to underscore the fact Bill that
sometimes System Restore from there will work when system restore will not
work from the F8 options. It might theoretically be the same system restore
(group of registry snapshots, but I have seen that happen repeatdly with
Vista).

Also be sure to try the F8 options if that doesn't work. I'd like to avoid
your having to format or losing anything if possible.

Thanks,

CH




Bill Hobson said:
Oh well, it doesn't matter anyway - there is no repair optio that Vista
will let me perform that either does nothing - in the case of Repai
Startup Problems, or all of the rest of the options wipe everything or
require a full backup that it will restore.
C:\Windows\System32\restore is empty - no executable to run. So I guess I
am FUBAR! Wipe it all out and start over.

This is why we are not moving our users to Vista any time soon - I am just
putting it through it's paces on my workstation as a LAN Administrator to
find out all the warts before deploying. If the troubles I have had so far
are any indication, it will at least be after SP1 is released. And a lot
of applications are fixed where they work too. Sigh!


Chad Harris said:
Bill--

There are two main avenues to try--Startup Repair and System Restore from
the Recovery link in setup using your Vista DVD, or Windows F8 Advanced
Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless, you
can try to use F8 options or a startup repair to gix this. Startup
Repair can also be used in situations that are not no boot windows
situations, so MSFT has managed to name it ambiguously.. You have two
avenues in Vista. You could try the traditional F8 "Windows Advanced
Options" menu, with 4 Safe Mode doors that access System Restore, one
requiring you to know the command to reach it (Safe Mode with Command)
and from their new Win RE Startup Repair. Last Known Good Configuration
or LKG is also at the Windows F8 Advanced Options menu You might want to
try Startup Repair first, but I wouldn't leave any of these options
exausted. That's the most common mistake I see that results in faile
repairs and formats that never needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work
when system restore from the Recovery Link on the Vista DVD setup will
work. But you should try Startup Repair first, then try System Restore
from there if StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in
Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't work.
I say four safe mode options, because sometimes one works when another
will not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD.
For
information about how to configure the computer to start from a CD or
from a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next
to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go
to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the
power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and
you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH





Bill Hobson said:
Twice Vista has BSOD, and no KB messages to be found for the code
(today's BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista
never returned and STOP message - I don't see this as an improvement -
had it done so, I would have a better idea of what's going on.
 
C

Chad Harris

Nice idea Colin. Putting it in your peripheral vision means it will get
used more.

CH
 
B

Bill Hobson

The Startup Repair Problems found no problems.

There is nothing in the directory: C:\Windows\System32\Restore - probably
because one of our admins decided to turn off System Restore by policy.

And, Last Known Good Configuration starts up , but the problem with the
Event Log service remains.

In addition, when I leave my desk, I lock my Vista machine - CTRL-ALT-DEL
and then Enter when it finally responds. The next time I try to unlock, I
get mixed results - sometimes the screen stays black, I hit CTRL-ALT-DEL and
put in my password and hit return and then the screen starts diaplaying.
Sometimes, I never get any video to my monitors - the machines hard dirve
grinds away, but never comes back to any video. And sometimes, the first
time I hit CTRL-ALT-DEL, I get video right away.

Without any other evidence, I am beginning to think that the BSOD is a bad
driver from ATI. I have a Radeon X300 video card driving 2 monitors and a
Radeon X1300 card driving a third monitor - all PCI Express cards.

So many problems, so little to go on. I wish that MS would publish their
error codes - at least I would have some more information.

I will go digging on ATI's site and see if there are newer drivers, but it
has been less than a month since I was there looking.


Chad Harris said:
Bill--

Does this statement mean

"In the case of Startup Repair Problems, or all of the rest of the
options wipe everything or require a
full backup that it will restore"

that you knocked on all the doors I wanted you to try--i.e.

You put in the DVD and tried the link for Recovery Options>Startup Repair
and System restore there--because I want to underscore the fact Bill that
sometimes System Restore from there will work when system restore will not
work from the F8 options. It might theoretically be the same system
restore (group of registry snapshots, but I have seen that happen
repeatdly with Vista).

Also be sure to try the F8 options if that doesn't work. I'd like to
avoid your having to format or losing anything if possible.

Thanks,

CH




Bill Hobson said:
Oh well, it doesn't matter anyway - there is no repair optio that Vista
will let me perform that either does nothing - in the case of Repai
Startup Problems, or all of the rest of the options wipe everything or
require a full backup that it will restore.
C:\Windows\System32\restore is empty - no executable to run. So I guess I
am FUBAR! Wipe it all out and start over.

This is why we are not moving our users to Vista any time soon - I am
just putting it through it's paces on my workstation as a LAN
Administrator to find out all the warts before deploying. If the troubles
I have had so far are any indication, it will at least be after SP1 is
released. And a lot of applications are fixed where they work too. Sigh!


Chad Harris said:
Bill--

There are two main avenues to try--Startup Repair and System Restore
from the Recovery link in setup using your Vista DVD, or Windows F8
Advanced Options reached by tapping your F8 key on a restart.

You may get some help by typing eventvwr.msc in the run box and then
clicking on "system" and looking for error messages. But regardless,
you can try to use F8 options or a startup repair to gix this. Startup
Repair can also be used in situations that are not no boot windows
situations, so MSFT has managed to name it ambiguously.. You have two
avenues in Vista. You could try the traditional F8 "Windows Advanced
Options" menu, with 4 Safe Mode doors that access System Restore, one
requiring you to know the command to reach it (Safe Mode with Command)
and from their new Win RE Startup Repair. Last Known Good Configuration
or LKG is also at the Windows F8 Advanced Options menu You might want
to try Startup Repair first, but I wouldn't leave any of these options
exausted. That's the most common mistake I see that results in faile
repairs and formats that never needed to happen.

Note: I am seeing repeatedly that system restore from F8 may not work
when system restore from the Recovery Link on the Vista DVD setup will
work. But you should try Startup Repair first, then try System Restore
from there if StR does not work.

***WINDOWS F8 ADVANCED OPTIONS MENU (Available in XP and Works in
Vista***

I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

***Your first five options****

These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 4 safe modes to try to system
restore and I would use Last Known Good Configuration if they don't
work. I say four safe mode options, because sometimes one works when
another will not:

If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28
of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista :

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for
IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
___________________________________________________________________________________________

***STARTUP REPAIR IN WINDOWS VISTA***

1) You run the startup repair tool this way:

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD.
For
information about how to configure the computer to start from a CD or
from a
DVD, see the information that came with the computer.

2) Restart the computer. To do this, click Start, click the arrow next
to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go
to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the
power
button to turn off the computer. Then, turn the computer back on.

3) Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and
you
do not have the option to select it in the System Recovery Options menu.

4) Click Repair your computer.

5) In the System Recovery Options dialog box, click the operating
system
that you want to repair, and then click Next.

6) In the System Recovery Options menu, click Startup Repair to start
the
repair process.

7) When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH





Twice Vista has BSOD, and no KB messages to be found for the code
(today's BSOD):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 84D8B410
BCP2: 894FB98A
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
====================================
And for the previous BSOD:
BugCheckCode 00000116
BugCheckParameter1 847ac690
BugCheckParameter2 890fb98a
BugCheckParameter3 00000000
BugCheckParameter4 00000002

I do have the full Minidump files decoded and saved, if needed. Vista
never returned and STOP message - I don't see this as an improvement -
had it done so, I would have a better idea of what's going on.
 

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