browser problems

[Guest]

I just did a system recovery after a virus problem.
now when I connect to internet using sbc dsl I can
browse for about 5 minutes when my browser will stop.
when I try to go to a web page I get page not displayed
error. I am still connected but cannot browse. I spent
about 4 hours with sbc customer service trying everything
and it came down to them telling me that I have a virus
that is causing the problem. I run norton and ca antivirus
and it comes up clean.If I restart cpu and log on I can
browse for another 5 minutes then it stops. I also
can not do a system restore it tells me that it cannot
restore to point I wanted. beside that the computer runs
great.
Any suggestions would be greatly appreciated
Brian Lorb

 

[Jan Il]

Hi blorb

Try the following and see if it helps:

IE shuts down after a few minutes with Page has expired (ADSL)

Internet connection 'freezes' - data going to and from modem seems to
pause http://inetexplorer.mvps.org/answers2.htm#connection_freeze

Recreating the cache, history and cookie folders when corrupted
http://inetexplorer.mvps.org/answers_8.htm#deltree

Can't display page (Server or DNS error) or "Internet Explorer could not
open the search page"
http://inetexplorer.mvps.org/answers.htm#dns

Hard reset the modem. Shutdown your computer, unplug cable to modem,
wait 10-15 seconds, then plug the cable back in to the modem. Then
restart the computer.

LSPFIX - may enable you to regain your connection.
http://www.cexx.org/lspfix.htm

Also get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html



IE stops working or drops connections after a while or in hibernate mode



Start>Settings> Control Panel>Network and Dial-up Connections>Local Area
Connection>Properties>Configure>Power Management tab>uncheck Allow the
computer to turn off this device to save power.



also..



Standby & Hibernate Issues in Windows XP

http://www.kellys-korner-xp.com/xp_standby.htm



Resume May Cause Power Off When in Standby Mode

http://support.microsoft.com/kb/q162052/



If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.

Hope this helps

Jan
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[Sandi - Microsoft MVP]

For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:

http://inetexplorer.mvps.org/answers2.htm#secure_sites
http://inetexplorer.mvps.org/answers.htm#dns


--
Hyperlinks are used to ensure advice remains current
Visit the Internet Explorer Online Community:
http://www.microsoft.com/windows/ie/community/default.mspx
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/