Broadband connection not working

[JayeL]

I recently signed up for broadband for my PC. The company ran a check on my line everything ok, I installed the modem..looking good. I waited for the line to activate...getting there. I tried to connect last night and according to the software there is no dialling tone.
Am I doing something stupid?
I have a broadband filter in my phone socket, one in my modem socket and one in my Sky interactive socket.

Anyone any ideas?

 

[Ian]

Is the line activated already, as it can take about a week in most cases?

 

[JayeL]

Yeah, I should have made that clear I received an e-mail at the weekend saying the line was now active.

 

[Ian]

That is very strange then. Do you know which lights are on, on the front of the modem?

Broadband doesnt need a "dial" tone, so I think the software has been configured incorrectly. Did you use a CD that came with your ISP/Modem, or did you buy the bits yourself and configure them?

 

[GONNA-GET-U]

goto control panel !
then goto internet options
then click on the connection tab
then make sure the (never dial a connection) is selected

hope that helped you - that all i need to do when i got suck !!