Brainstorming question

[Kim K]

I have an XP box that is set up in an office as an incoming fax, it does not
have Norton installed and it is not a server, XP Pro only. The incoming fax
folder is shared. We also have a server 08 and each user has a login script
that launches the shared fax folder.

The users complain that occasionally the shared Fax folder stops responding
when they access it from their desk - this is corrected by disconnecting and
rebooting their machine.

Any ideas on how to fix this non responsive issue or can I run a task that
will copy and move the faxes as they come in to the server?

I have a backup program that I can set to move the files every hour or so
durig the day, but the owners want to see the fax immediately when it arrives
so that idea is out.

 

[SC Tom]

I have an XP box that is set up in an office as an incoming fax, it does
not
have Norton installed and it is not a server, XP Pro only. The incoming
fax
folder is shared. We also have a server 08 and each user has a login
script
that launches the shared fax folder.

The users complain that occasionally the shared Fax folder stops
responding
when they access it from their desk - this is corrected by disconnecting
and
rebooting their machine.

Any ideas on how to fix this non responsive issue or can I run a task that
will copy and move the faxes as they come in to the server?

I have a backup program that I can set to move the files every hour or so
durig the day, but the owners want to see the fax immediately when it
arrives
so that idea is out.

If they do a NET USE -d command to disconnect, then NET USE to reconnect,
does it work then?