P
Pegasus \(MVP\)
John Ringoes XIII said:The first rule of customer support should be "There are no dumb
questions."
The second rule should be: "Supply the answer first, then the lecture if
any."
Sounds like a fine rule that you recommend to others.
How about applying it to yourself by becoming an
active contributor? So far you appear to be strong on
asking questions but inconspicuous when it comes to
helping other people solve their problems.