boot problem

[topsinger]

I have a new acer notebook, but upon trying to boot up, I get a message saying, operating system not found, tried to 'recover' by following instructions, but still same. Any ideas?

 

[Ian]

If this is a new notebook, I'd send it back to where it came from for repair as that is some severe mis-configuration. Has it worked at all before?

 

[topsinger]

yes it is definately going back, just wondered if it was a common problem that I could sort myself without having to send it back and be without it for god knows how long.

Rgs Steve

 

[Ian]

If it is literally just out of the box, it sounds like they haven't installed the operating system for you. It's possible that you have to install the O/S yourself using the Windows CD, but I've never seen this on a laptop before. What make is it?

 

[topsinger]

it is an acer 5630 it looks like it is just one of those freak things, they forgot to install o/s. No discs with it.

Thanks for the advice , will be on to them first thing in the morning.

rgs steve