W
walkerwj55
Hi.
My son called and said his computer will not boot. I picked it up and
confirmed it won't boot normally or into safe mode. I booted with the XP CD
to try to repair but it did not see any XP installations. I installed another
boot drive and slaved the original. The original drive is seen as an NTFS
drive with folders in it. The hidden boot files including ntldr seem intact.
In the Documents and Settings folder, however, there is nothing under his
folder name, all gone. I ran Ontrack and it seems to see everything under his
folder name. I ran Ontrack diagnostics and it found 4 bad sectors. I prep for
a reformat, I used MS Backup to B/U the three user folders and, suprise, it
also saw everything under his folder name.
What would keep XP from booting and Explorer from seeing his folder
contents, but let Backup and Ontrack see the contents. Thanks for any input.
My son called and said his computer will not boot. I picked it up and
confirmed it won't boot normally or into safe mode. I booted with the XP CD
to try to repair but it did not see any XP installations. I installed another
boot drive and slaved the original. The original drive is seen as an NTFS
drive with folders in it. The hidden boot files including ntldr seem intact.
In the Documents and Settings folder, however, there is nothing under his
folder name, all gone. I ran Ontrack and it seems to see everything under his
folder name. I ran Ontrack diagnostics and it found 4 bad sectors. I prep for
a reformat, I used MS Backup to B/U the three user folders and, suprise, it
also saw everything under his folder name.
What would keep XP from booting and Explorer from seeing his folder
contents, but let Backup and Ontrack see the contents. Thanks for any input.