E
Ed O'Brien
A friend of mine brought his Sony laptop round for me to take a look at.
When switched on it passes the Sony symbol but then immediately locks on a
DOS message something like: "No drive device found, press any key to
continue". When a key is pressed it merely repeats the message. It was not
possible to get to Safe Mode or any other option, although I got into BIOS
where everything seemed okay.
His own recovery disc would not work and a recovery CD I had earlier
downloaded from the Internet would not work either. I then tried the
recovery CD supplied with my own (Evesham) laptop and his computer booted up
fine with that. Having backed up all his important documents and pictures,
(that's right, they had not been backed up!) I then picked a System Restore
point about two weeks before his problem started and that installed okay.
However, when trying to reboot afterwards without the CD, the problem was
still there.
I'm not that good with computers but manage to scrape up a solution most
times. I suspected the boot.ini or something in the boot sector being
corrupted, but wouldn't a restore point sort that?
Does anyone have any suggestions?
TIA
Ed
When switched on it passes the Sony symbol but then immediately locks on a
DOS message something like: "No drive device found, press any key to
continue". When a key is pressed it merely repeats the message. It was not
possible to get to Safe Mode or any other option, although I got into BIOS
where everything seemed okay.
His own recovery disc would not work and a recovery CD I had earlier
downloaded from the Internet would not work either. I then tried the
recovery CD supplied with my own (Evesham) laptop and his computer booted up
fine with that. Having backed up all his important documents and pictures,
(that's right, they had not been backed up!) I then picked a System Restore
point about two weeks before his problem started and that installed okay.
However, when trying to reboot afterwards without the CD, the problem was
still there.
I'm not that good with computers but manage to scrape up a solution most
times. I suspected the boot.ini or something in the boot sector being
corrupted, but wouldn't a restore point sort that?
Does anyone have any suggestions?
TIA
Ed