Blue scrren of death

B

Beachbum

I have windows XP and a power shut down caused my computer to shut off
improperly. On power up, I get the blue screen, unmountable_boot_volume. My
computer did not come with a recovery cd, so I downloaded ultimatebootcd
program to help reaid the problem, as I can not start in safe mode or any
other mode. I burned ultimatebootcd onto a disc and put into my PC. I changed
the settings so 1st boot would be my cd drive. When I try to open windows
recovery console, it says 'Starting wondows recovery console" then "Please
wait", and then the blue screen.
When I press F6 to to use scsi or raid drivers, all it says it that setup
could not find a floppy drive on my machine to laod drivers.
So how do I fix the blue screen if I can't load a disc, and a can't get into
recovery console to do a scan disk?
 
P

Peter Foldes

Go to a friends house and download the Linux distro either Knoppix or Ubuntu and
boot up your XP with either one of those

And then follow the instructions on what to do in the below MS KB
http://support.microsoft.com/?kbid=297185&sd=RMVP

If this seems to be too hard for you then take your computer to a experienced
computer repair shop and NOT to a big Retailer like Office Depot or Best Buy or
similar
 
S

sgopus

For some reason even though you said to boot from the cd, it's trying to boot
from the floppy instead, either that or you didn't save the bios image when
you changed to the cd, or the cd itself is not bootable. did you ensure the
cd was a bootable image?
Just burning the software onto a cd doesn't make it a bootable cd.
 
G

Gerry

Do you have data files you need to recover?

What is the complete bug check code?

Try disconnecting all hardware, except keyboard, mouse, and monitor.

Are you able to access the BIOS? Does the BIOS recognise the hard drive?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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