Blue Screen problem

[sherwindu]

I received two blue screen messages this week, while the system was sitting
idle. I have been
running Windows 2000 with SP4 for quite some time, with no major problems. I
ran extensive
memory checks producing no errors. I did several virus
scans with nothing found. I did several chkdsk's with no errors found. At the
recommendation of the text on the blue screen, I disabled the cache memory in my

BIOS settings. However, doing that caused the startup screen to stall out and I
had
to reset the cache memory. The error on the blue screen was:
KERNEL_DATA_INPAGE_ERROR
I have added no new hardware, and all things appear to operate fine.

Any ideas on how to proceed from here?

Sherwin

 

[sherwindu]

I should add that I checked the Event Viewer and saw several confusing items, but
the first one indicated a possible device failure. Is there some easy way to pin
this
down to an actual device without tearing apart a dump file?

Sherwin

 

[sherwindu]

Well, things have gone from bad to worse. I moved my cache memory to a partition in
my second drive and it appears as if it wiped it out. That second drive
now appears to contain no data and is shown as a removable drive instead of the
fixed drive it actually is. Is there any way I can restore this second drive without

destroying the data and partitions it contained?

Sherwin

 

[Frank Booth Snr]

Well, things have gone from bad to worse. I moved my cache memory to a partition in
my second drive and it appears as if it wiped it out. That second drive
now appears to contain no data and is shown as a removable drive instead of the
fixed drive it actually is. Is there any way I can restore this second drive without

destroying the data and partitions it contained?

Don't know what you mean by 'cache memory'. This is a physical part of
the CPU which is RAM that stores recent or most frequently used
operations thus saving the CPU having to address main memory for such
actions thus speeding up processing time. What I think you are referring
to is virtual memory, which is a set aside space on the hard drive that
the CPU can use when main RAM is overused or full, ie the pagefile.sys file.

 

[sherwindu]

Don't know what you mean by 'cache memory'. This is a physical part of
the CPU which is RAM that stores recent or most frequently used
operations thus saving the CPU having to address main memory for such
actions thus speeding up processing time. What I think you are referring
to is virtual memory, which is a set aside space on the hard drive that
the CPU can use when main RAM is overused or full, ie the pagefile.sys file.

Right you are Frank, it was virtual memory. However, I ran a disk maintenance
program that restored the second drive. Unfortunately, although the blue
screen problem went away, the whole computer later slowed down. I tried shifting the
virtual memory back to the first drive, but that did not help. I ran all kinds of tests

and virus scans, but nothing explains this slow down. I am alocating about 1.5 times
the size of my ram memory for a virtual memory and have lot's or room on my C: drive.
.. The only other suspicious thing is one of my temperature sensors is reading 99
degrees celcius. All my fans, including the CPU fan are working and nothing on the
motherboard feels excesively hot. It may be a heat problem. It can also be a
software
issue, but none of the tools I have tried have been able to isolate any problems. Any
leads
on this problem would be appreciated.

Sherwin

 

[Bob I]

Frank Booth Snr wrote:




Right you are Frank, it was virtual memory. However, I ran a disk maintenance
program that restored the second drive. Unfortunately, although the blue
screen problem went away, the whole computer later slowed down. I tried shifting the
virtual memory back to the first drive, but that did not help. I ran all kinds of tests

and virus scans, but nothing explains this slow down. I am alocating about 1.5 times
the size of my ram memory for a virtual memory and have lot's or room on my C: drive.
. The only other suspicious thing is one of my temperature sensors is reading 99
degrees celcius. All my fans, including the CPU fan are working and nothing on the
motherboard feels excesively hot. It may be a heat problem. It can also be a
software
issue, but none of the tools I have tried have been able to isolate any problems. Any
leads
on this problem would be appreciated.

Sherwin

Perhaps look to see what speed the CPU is running at. Intels will dial
back IF they get hot, and you did say you have an elevated temp reading.

 

[sherwindu]

Perhaps look to see what speed the CPU is running at. Intels will dial
back IF they get hot, and you did say you have an elevated temp reading.

Actually, I have an AMD Athlon chip which appears to be running at it's
full speed of 1.33 gHz. I talked to my motherboard manufacturer ASUS
today, and they think the temperatures are OK. What I see is in Task
Manager is the CPU running full out for most operations. I have 512 Meg
of Ram memory, so that should not be the limiting factor for Windows 2000.
Something else is slowing down this PC. It could be a virus that the latest
Norton cannot detect, but I have not been able to pin down this problem.

Sherwin

 

[Bob I]

Bob I wrote:




Actually, I have an AMD Athlon chip which appears to be running at it's
full speed of 1.33 gHz. I talked to my motherboard manufacturer ASUS
today, and they think the temperatures are OK. What I see is in Task
Manager is the CPU running full out for most operations. I have 512 Meg
of Ram memory, so that should not be the limiting factor for Windows 2000.
Something else is slowing down this PC. It could be a virus that the latest
Norton cannot detect, but I have not been able to pin down this problem.

Sherwin

If it's running 100% then yes an AMD would be hot. What have you scanned
it with besides "Norton?

Read thru the info at this web site

http://www.elephantboycomputers.com/page2.html#Viruses_Malware

 

[Bob I]

Bob I wrote:




I have AVG anti-virus installed for some time now, and have run several full
scans with nothing found. I am also checking with AdAware and PestPatrol
with nothing found. The Norton was done as a one time shot where you contact
one of their reps and they run their latest programs remotely for you. Again,
nothing was found. I monitor Task Manager and have seen no unfamiliar processes
or programs running.

Sherwin

Then what process is running 100%?

 

[sherwindu]

If it's running 100% then yes an AMD would be hot. What have you scanned
it with besides "Norton?

Read thru the info at this web site

http://www.elephantboycomputers.com/page2.html#Viruses_Malware

I have AVG anti-virus installed for some time now, and have run several full
scans with nothing found. I am also checking with AdAware and PestPatrol
with nothing found. The Norton was done as a one time shot where you contact
one of their reps and they run their latest programs remotely for you. Again,
nothing was found. I monitor Task Manager and have seen no unfamiliar processes
or programs running.

Sherwin

 

[sherwindu]

Then what process is running 100%?

Which ever process/application I bring up from my desktop.

 

[Bob I]

Bob I wrote:




Which ever process/application I bring up from my desktop.

And if you have no application running, what happens? Perhaps the
quickest way to fix the issue, would be to ake it to a computer shop,
and have them look at it.

 

[sherwindu]

And if you have no application running, what happens? Perhaps the
quickest way to fix the issue, would be to ake it to a computer shop,
and have them look at it.

That may be the quickest, but certainly not the cheapest.

With no application running, most cpu resources are used in the
System Idle Process, which is to be expected. The question is why
the system is crawling while it is processing other tasks.

Sherwin

 

[Bob I]

Bob I wrote:




That may be the quickest, but certainly not the cheapest.

With no application running, most cpu resources are used in the
System Idle Process, which is to be expected. The question is why
the system is crawling while it is processing other tasks.

Sherwin

Going back to the original error you received, back up your data, then
work through this article.
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/6096.mspx?mfr=true