blue screen error

[Guest]

hello i stopped ccapp from starting in msconfig and now i get the blue screen
of death and i am unable to boot into safe mode because i get the blur
screen. can someone please help, thanks.
0x00000024 (0x00190203, 0x822fb2b8, 0xc0000102,0x00000000)

xp home sp2

 

[paulmd]

hello i stopped ccapp from starting in msconfig and now i get the blue screen
of death and i am unable to boot into safe mode because i get the blur
screen. can someone please help, thanks.
0x00000024 (0x00190203, 0x822fb2b8, 0xc0000102,0x00000000)

xp home sp2

ccapp is part of norton utilities. But i've never seen ill effects from
stopping it. Did you do anything else? And why did you stop it? have
you been dealing with numerous crashes or something?

 

[Pennywise]

hello i stopped ccapp from starting in msconfig and now i get the blue screen
of death and i am unable to boot into safe mode because i get the blur
screen. can someone please help, thanks.
0x00000024 (0x00190203, 0x822fb2b8, 0xc0000102,0x00000000)

xp home sp2

F8 on boot up, select - last know good config
and hope for the best.

 

[Guest]

thank you penny iv tried that and dosent work and paul
i stoped it because the computer was running slow at boot and figured norton
was doing a scan. i hate norton and i dont use it but i was fixing a friends
computer so i dont know norton and i wasint able to find the boot scan and
the lovely people at symante didint kno ether so i had to take a drastic root

 

[Guest]

and i am able to swap out the hard drive and plug it into another via usb

 

[paulmd]

thank you penny iv tried that and dosent work and paul
i stoped it because the computer was running slow at boot and figured norton
was doing a scan. i hate norton and i dont use it but i was fixing a friends
computer so i dont know norton and i wasint able to find the boot scan and
the lovely people at symante didint kno ether so i had to take a drastic root
"(e-mail address removed)" wrote:

Mick,

Please try to type in complete sentances, you're very hard to
understand. I'm going to go out on a limb, and say you're dealing with
a hardware problem. I suspect a bad hard drive. But there are other
possibilities.

Download the diagnostic software from the maker of the hard drive.
Seatools from Seagate will do if you can't find it. You might as well
open up the case, and look for bad capacitors. If any are bulging or
leaking, even a little bit, they're bad. A third possibility is RAM.
Download memtest 86+ from www.memtest.org. Blow out the dust.

Another very handy tool for diagnosing a marginal hard drive is mhdd.
http://hddguru.com/content/en/software/2005.10.02-MHDD/

If it's not a hardware problem, then the OS is sufficiently borked to
warrent a reinstall.

You should do a backup of important documents, if you can.