Blue screen and events

[Silviall]

Good Morning,

I have a computer with Windows XP, I don't have installed any driver or
hardware new. But some days ago some times appears a blue screen and the
computer restarts. Some times only appears two events

EVENT ID: 1003
BBCode: 1000008e, P1: c0000005, P2: 80592ff3, P3: f898469c, P4: 00000000
Os_ver: 5_1_2600
Sp: 2_0

EVENT ID: 1003
BBCode: 1000000a, P1: 000a005c, P2: 00000001c, P3: 00000001, P4: 804e1630

Best Regards,

SilviaLl.

 

[Gerry Cornell]

Please post a copy of the Stop Error message. However, be warned . They are
difficult to interpret.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Silviall]

Hello,

The blue screen says:

IRQL_NOT_LESS_OR EQUAL

Information:
***STOP: 0x0000000A(0x000A005C,0x0000001C,0x00000001,0x804E1630)

The event viewer:

BCCode: 1000000a BCP1: 000A005C BCP2: 0000001C BCP3: 00000001
BCP4:804E1630 OSVer: 5_1_2600 Sp: 2_0 Product: 256_1

Event Id: 1003
File: faultrep.dll
Version: 5.1.2600.2180
Product version: 5.1.2600.2180

Best regards,

SilviaLl.

 

[Gerry Cornell]

Troubleshooting a Stop 0x0000000A error in Windows XP
http://support.microsoft.com/kb/314063/en-us


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~