G
Guest
Hello,
I am getting this error on an HP Pavilion ze5730us laptop running XP Home
SP2. The computer runs fine for about 15 minutes and then the error shuts it
down. It seems to run longer when running on battery power.
I did a Google search and checked the Mircrosoft Stop error page. The
problem is that they do not list the error codes after the first set for my
problem. I would appreciate anyone letting me know what is causing the
problem. No hardware or software has been added to the computer for several
weeks. A virus scan runs clean. Spyware and malware scans are clean. Here is
the complete error message:
Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR
a problem has been detected and windows has been shut down to prevent damage
to your computer.
kernel_data_inpage_error
if this is the first time you've seen this stop error screen, restart your
computer. if this screen appears again, follow these steps:
check to make sure any new hardware or software is properly installed.
if this is a new installation, ask your hardware or software manufactuers
for any window updates you might need.
if problems continue disable or remove any newly installed hardware or
software. disable BIOS memory options such as caching or shadowing. if you
need to use safe mode to remove or disable components, restart your compute,
press F8 to select advanced startup options, and then select safe mode.
technical information
***STOP: 0x0000007a(oxco3eac70,oxc000000e,0xfab1c130,0x096f b860)
***atapi.sys-address fac1c130
Microsoft and Bob Eshelman's page do not list any of the codes after the
first.
Thanks, Jerry
I am getting this error on an HP Pavilion ze5730us laptop running XP Home
SP2. The computer runs fine for about 15 minutes and then the error shuts it
down. It seems to run longer when running on battery power.
I did a Google search and checked the Mircrosoft Stop error page. The
problem is that they do not list the error codes after the first set for my
problem. I would appreciate anyone letting me know what is causing the
problem. No hardware or software has been added to the computer for several
weeks. A virus scan runs clean. Spyware and malware scans are clean. Here is
the complete error message:
Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR
a problem has been detected and windows has been shut down to prevent damage
to your computer.
kernel_data_inpage_error
if this is the first time you've seen this stop error screen, restart your
computer. if this screen appears again, follow these steps:
check to make sure any new hardware or software is properly installed.
if this is a new installation, ask your hardware or software manufactuers
for any window updates you might need.
if problems continue disable or remove any newly installed hardware or
software. disable BIOS memory options such as caching or shadowing. if you
need to use safe mode to remove or disable components, restart your compute,
press F8 to select advanced startup options, and then select safe mode.
technical information
***STOP: 0x0000007a(oxco3eac70,oxc000000e,0xfab1c130,0x096f b860)
***atapi.sys-address fac1c130
Microsoft and Bob Eshelman's page do not list any of the codes after the
first.
Thanks, Jerry