blank screen after loading explorer

[splitblazer]

my laptop had a crash and i sent it for a repair service.. but i receive the
laptop with a blank screen after loading.. im able to load things like
internet explorer but im not able to go in 'my computer' or any system
related folders..

 

[Nil]

my laptop had a crash and i sent it for a repair service.. but i
receive the laptop with a blank screen after loading.. im able to
load things like internet explorer but im not able to go in 'my
computer' or any system related folders..

Call your (so-called) "repair" service. If you paid them money, they
should have fixed it.

 

[Jim]

my laptop had a crash and i sent it for a repair service.. but i receive the
laptop with a blank screen after loading.. im able to load things like
internet explorer but im not able to go in 'my computer' or any system
related folders..

Because it was formatted .