Vista startup problem

[pagarymac]

Folks-
I run Vista HP/SP2. The other day after various installs, updates and
maintenance tasks I ran with no problems and ended the day by putting my
laptop into hibernate mode. The next day when I powered on, my system would
not come up...my system disk C: was corrupt. I finally got System Repair to
run and it appeared to fix and recover my C: disk to the point that I can
see my files still exist via Recovery command prompt. However when I
restart, my screen goes and stays blank (black) with my cursor usable but to
no purpose. I tried System Repair again but it tells me it can find nothing
to repair. I tried starting in safe mode and it loads two screens worth of
windows files before going to a blank (black) screen with my cursor usable
but to no purpose. The last windows file loaded is a crcdisk driver file.
Any help/suggestions would be appreciated.
-Gary

 

[Guest]

Can you run chkdsk?

 

[pagarymac]

Yes, I ran CHKDSK. It gave an error: FVEUPDATE.EXE Index entry in index
#I30 of file 501 is incorrect. I ran it with the /f correcting the problem
and then got the results described above when attempting to start Windows.
With receipt of your message I ran CHKDSK again. The FVEUPDATE.EXE error is
back.
-Gary

 

[Guest]

FVEUPDATE is part of bitlocker. Is your drive protected?
http://www.google.com.au/search?hl=en&source=hp&q=FVEUPDATE&btnG=Google+Search&meta=&aq=null&oq=

 

[pagarymac]

Sorry, but I am unclear as to what "protected" means...how do I check/tell?
In order for the CHKDSK /f to proceed it did require me to allow a force
dismount of another unspecified volume. My laptop is a Dell XPS 1730 with
RAID if that helps clarify anything.
-Gary

 

[Guest]

I meant encrypted, used on laptops to prevent the drive being accessed if
stolen.

Run chkdsk c: /r which test the surface of the disk. It will take hours.

 

[pagarymac]

I run Windows HP which "HELP encryption" informs me does not fully
support encryption and I have not
requested any encryption so to the best of my knowledge my files are not
encrypted.

I ran 'chkdsk /r' from C:
Chkdsk deleted incorrect index entry for fveupdate.exe
Chkdsk recovered orphaned file fveupdate.exe
Chkdsk hung with screen frozen on step 5 of 5 verifying free space.
Last display:
49 percent complete 61,169,513 of 142,497,104 free clusters processed.

I powered off and powered on.

I ran 'chkdsk C: /r' from X:
Chkdsk deleted incorrect index entry for fveupdate.exe
Chkdsk recovered orphaned file fveupdate.exe
Chkdsk hung with screen frozen on step 5 of 5 verifying free space.
Last display:
49 percent complete 61,187,403 of 143,286,793 free clusters processed.

Cluster count different from run from C:

I powered off and powered on and ran again from X: with identical result.

-Gary

 

[Guest]

At this stage it appears the disk is unrepairable. Time to backup your
files. I don't know the specifics of HPs, particulary how they system
recover, so I can't comment further.

 

[pagarymac]

Thanks for taking an interest. I am unclear about the *REP* icon....I do not
see it. I see a rectangular 'rate' button.
-Gary

 

[pagarymac]

Thanks for your time. My system is a Dell. The HP in Vista HP was meant to
stand for Home Premium.
-Gary

 

[Guest]

What I'd do is test the drive, here is Western Digital test software
http://support.wdc.com/product/download.asp?groupid=502&lang=en