F
Frank
Hi,
today THE scary thing arrived: my screen just shows the logo of my PC
and then stays black. No hard drive running. Nothing.
How did I arrive there?
I updated to Win XP home SP2, and switched to automatic update.
Yestarday I worked while connected to the internet. An update download
arrived, and when I shut down the PC after work a message on the screen
announced that the update will now be executed, and the PC will be shut
down afterwards, without my intervention.
The next morning the screen still showed the 2 messages, alternatively.
To stop this and to start the PC I had to cold start (shutting down
electricity). I succeeded, and turned automatic in systems property
updating off. When I turned the PC off, the automatic updating restarted
again! After waiting for half an hour I stopped the electricity as this
ways the only way to stop the endless loop.
After a new start I now got a black screen.
Another start and I got the standard screen again, no error messages!
Then I tried to a system restauration to get the state before the
automated download. This resulted in a restart of the automated update,
if I remember well. I shut the PC down but now after a new restart the
system restauration message said that the restauration was unfinished.
To my surprise the PC worked well, without the restauration finished.
- The reason for the endless loop might be that for the download to be
done the PC needs to be linked to the internet. But as the update was
started while I shut down the PC maybe the link to the internet was
already cut. And so the endless loop started. But this is mere guess,
and it should not keep the PC from running. I even don't know which
program has been downloaded. Not a single line of information which
update I got which started the difficulties.
THEN came a queer, repeated noise (from the hard drive ? the disquette
drive ?). I stopped the PC as I thought this to be strange.
A new start now only shows me rapidly 2 seconds of the Dell logo for the
screen and then the screen remains black (not blue). I tried to start in
secure mode but this did not work.
Any help really appreciated.
Cheers
Frank
today THE scary thing arrived: my screen just shows the logo of my PC
and then stays black. No hard drive running. Nothing.
How did I arrive there?
I updated to Win XP home SP2, and switched to automatic update.
Yestarday I worked while connected to the internet. An update download
arrived, and when I shut down the PC after work a message on the screen
announced that the update will now be executed, and the PC will be shut
down afterwards, without my intervention.
The next morning the screen still showed the 2 messages, alternatively.
To stop this and to start the PC I had to cold start (shutting down
electricity). I succeeded, and turned automatic in systems property
updating off. When I turned the PC off, the automatic updating restarted
again! After waiting for half an hour I stopped the electricity as this
ways the only way to stop the endless loop.
After a new start I now got a black screen.
Another start and I got the standard screen again, no error messages!
Then I tried to a system restauration to get the state before the
automated download. This resulted in a restart of the automated update,
if I remember well. I shut the PC down but now after a new restart the
system restauration message said that the restauration was unfinished.
To my surprise the PC worked well, without the restauration finished.
- The reason for the endless loop might be that for the download to be
done the PC needs to be linked to the internet. But as the update was
started while I shut down the PC maybe the link to the internet was
already cut. And so the endless loop started. But this is mere guess,
and it should not keep the PC from running. I even don't know which
program has been downloaded. Not a single line of information which
update I got which started the difficulties.
THEN came a queer, repeated noise (from the hard drive ? the disquette
drive ?). I stopped the PC as I thought this to be strange.
A new start now only shows me rapidly 2 seconds of the Dell logo for the
screen and then the screen remains black (not blue). I tried to start in
secure mode but this did not work.
Any help really appreciated.
Cheers
Frank