BCM WILL NOT LINK INBOX EMAIL

[Guest]

When I receive an email from a vendor and I try to link it to an account or
contact, I receive an error message and BCM shuts down. There is no number
on the error, but it does send a report to MS. I can double click on the
email and then try to link it. Although I hit save and close as the
instructions say to, the "link" does not show up in the history of the
account. This issue happens with accounts and contacts. Does any one know
how to fix this?

 

[Leonid S. Knyshov]

When I receive an email from a vendor and I try to link it to an account
or
contact, I receive an error message and BCM shuts down. There is no
number
on the error, but it does send a report to MS. I can double click on the
email and then try to link it. Although I hit save and close as the
instructions say to, the "link" does not show up in the history of the
account. This issue happens with accounts and contacts. Does any one
know
how to fix this?

First apply all available updates. Let us know if the behavior persists. I
linked to all of them on my website.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy