Upgrade to BCM 2007 = Problems

[Guest]

I just upgraded from Office Pro 2003 to Ultimate 2007.

Everything else seems fine except for BCM. For starters I will stick with
the Business Contact screen.

1). The Account Name button does nothing therefore I cannot link any
contacts to accounts.
2). The Add button does nothing therefore I cant add any history.
3). The Business Contact History contains my inbox. I have tried enabling
everything and flushing the cache without any effect.

I have also noticed that the BCM toolbar is missing (and unavailable) from
all other outlook screens so I cant link that way either.

At the moment there problems make BCM particularly useless and I appear to
have lost my contact history. Any help would be appreciated.

 

[Mukesh Agarwal [MSFT]]

It looks like you didn't upgrade BCM. 2003 version of BCM is not compatible
with Office 2007. Also note that BCM is seperate installation from Office.
In your ultimate box, it is on Office CD2. Close Outlook, put in this CD and
upgrade BCM.