MS pros, please broadcast your answer to this one.
My situation is similar, but worse. Before Dell replaced my (very new) hard
drive, they told me how to find the Backup utility on the Windows XP CD that
shipped with my new desktop.
I used Backup to create five folders (almost 20Gb of various items) on a
second hard drive -- external, in case that makes a difference.
When my new drive was installed by Dell, and I tried using the Files &
Settings Transfer Wizard to retrieve that data, it couldn't access anything.
Can you instruct me, step by step, how to retrieve the stuff? A ton of
important recent e-mails (including Dell's telling me how to get Backup
loaded) plus my entire family history back to 1650 is hiding in there
somewhere. I would really like to get it all back out.
Thanks up front