ive had many problems with viruises..... they are bad always seem to crash my nav though kinda weird. but ive always done the factory restore like you have stated ur gonna do. It will fix it with no problem but with everyone elses point MAKE SURE YOU DOUBLE OR TRIPLE CHECK!!!!!!!!! Ive lost alot of dear to me pictures of family that i have no where else. I was in a hurry because every restart made my comp crappier and slower to the point it froze when windows started so double check. Just a notice from a novice
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