AVG Pro just upgraded to version .199 and issues with version .196 help

[robinb]

I received this from AVG and decided to pass it on to everyone in here.
A small number of AVG customers have experienced some unexpected results
when updating to the recently-issued Build #196.


These issues have now been resolved, and we're pleased to provide you with
more details that you can use to assist affected customers.


1. ISSUE: Inactive components and/or blocked Internet connection after
update to AVG 8.0.196


RESOLUTION: Download Build #199 or higher. To do this, launch AVG Update
from the AVG program and select "program update" from the list of updates
available. This will initiate an update to the latest build, which fixes
both the inactive components and blocked internet connection issues. If
there is a problem with updating from within the AVG program, the update can
also be downloaded directly from http://www.avg.com/download-update; if this
route is taken, a repair installation should be performed. If your customer
is experiencing a blocked Internet connection, they may also need to follow
the steps outlined in FAQ #1561, http://www.avg.com/faq.num-1561#faq_1561,
to access the download URL.


2. ISSUE: BSOD under Windows Vista after update to AVG 8.0.196 or crash and
subsequent inactivation of AVG Firewall


RESOLUTION: Updating to Build #199 or higher resolves these issues. Launch
AVG Update from the AVG program and select "program update" from the list of
updates available. If there is a problem with updating from within the AVG
program, the update can also be downloaded directly from
http://www.avg.com/download-update; if this route is taken, a repair
installation should be performed. You can find additional information about
this issue in FAQ #1564, http://www.avg.com/faq.num-1564#faq_1564.


3. ISSUE: Error message - Invalid update control CTF file when trying to
update AVG


RESOLUTION: Download Build #199 or higher from
http://www.avg.com/download-update and perform a repair installation. You
can find additional information about this issue in FAQ #1565,
http://www.avg.com/faq.num-1565#faq_1565.

robin

 

[Alan D]

Thanks Robin.

They really haven't got some of this basic user interface stuff right yet.
My AVG 8 security suite decided to update itself to 199 yesterday
immediately upon switching on the computer, though the first thing I knew
about it was
(a) a big exclamation mark in the system tray icon,
(b) a message providing some warning about loss of network connection (which
disappeared before I could read it),
(c) another message telling me my firewall was inactive, and
(d) a panel saying I needed to restart my computer.

It looked like some unknown disaster had hit my system, but all that had
happened was an auto update from version 198 to 199, and thankfully
everything was fine after the restart.
But they do still have some work to do for those of us concerned about
managing our blood pressure .....

 

[Alan]

Hey Jackass,

YOU have the gall to criticize others for not staying on-topic?

In addition to your continuing comments about a poster's religion, you're
now bringing political discussions about 'innocent Palestinians' into this
newsgroup.

I think it might be time for Carl from Microsoft to once more remind you
about some of the rules and expected conduct in here.

Alan

 

[robinb]

this animal is not worth even responding too.
robin