AVG and e-mail

[Papa]

I installed the free version 7.0 of AVG a week or so ago, and it works fine
on my Windows XP system with SP2 installed. My e-mail program and browser
are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like word-processing
control parameters were intermixed with the sender's text.

In another, I sent an e-mail to my second e-mail address and never received
it, although there was never an error message saying the transmission
failed.

So I turned off the AVG e-mail scan option and was able to send e-mail to my
second address successfully. After that I asked my friend, the sender, to
send me another e-mail. It arrived without the gibberish this time.

Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not use AVG.
Also, why would AVG prevent me from sending an e-mail to my other address,
or was it caused by something else? Thanks.

 

[trumpet]

There are issues with AVG 7 and email - you might want to check out
Grisoft's website. Mine was not able to check email at all after
installing; the fix was to open AVG control center, click the email
scanner properties button (lower right), then select "Use Shared Test
Configuration" instead of the default "Use Personal Test
Configuration". HTH!

I installed the free version 7.0 of AVG a week or so ago, and it works fine
on my Windows XP system with SP2 installed. My e-mail program and browser
are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like word-processing
control parameters were intermixed with the sender's text.

In another, I sent an e-mail to my second e-mail address and never received
it, although there was never an error message saying the transmission
failed.

So I turned off the AVG e-mail scan option and was able to send e-mail to my
second address successfully. After that I asked my friend, the sender, to
send me another e-mail. It arrived without the gibberish this time.

Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not use AVG.
Also, why would AVG prevent me from sending an e-mail to my other address,
or was it caused by something else? Thanks.

Note - to reply by email, please reformat the addressee (should be pretty obvious)

 

[Frank Saunders, MS-MVP]

I installed the free version 7.0 of AVG a week or so ago, and it
works fine on my Windows XP system with SP2 installed. My e-mail
program and browser are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like word-processing
control parameters were intermixed with the sender's text.

In another, I sent an e-mail to my second e-mail address and never
received it, although there was never an error message saying the
transmission failed.

So I turned off the AVG e-mail scan option and was able to send
e-mail to my second address successfully. After that I asked my
friend, the sender, to send me another e-mail. It arrived without the
gibberish this time.
Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not
use AVG. Also, why would AVG prevent me from sending an e-mail to my
other address, or was it caused by something else? Thanks.

Email scanning in ANY anti-virus is never a good idea. It provides no added
protection and can screw up OE, especially sending and receiving.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Papa]

..

Email scanning in ANY anti-virus is never a good idea. It provides no
added protection and can screw up OE, especially sending and receiving.

Thanks. I was aware of the absence of added protection in AV programs when
e-mail scanning is selected, but was hoping to get something definitive
about the do's and don't's of AVG 7.0. With AVG 6, I usually had the e-mail
scanning turned off, but it never balked or caused problems in OE when I
had it turned on.

 

[Wesley Vogel]

What Frank said!

Also...

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
----

[[In fact, the only real reason to use email and download scanning is to
make you feel more secure.]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

 

[Papa]

Thanks, but as I said to Frank, I already knew that. I was trying to find
out if AVG version 7 itself has some flaws, or some options that would avoid
the errors I described.

What Frank said!

Also...

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
----

[[In fact, the only real reason to use email and download scanning is to
make you feel more secure.]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

--
Hope this helps. Let us know.
Wes

In

I installed the free version 7.0 of AVG a week or so ago, and it
works fine on my Windows XP system with SP2 installed. My e-mail
program and browser are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like word-processing
control parameters were intermixed with the sender's text.

In another, I sent an e-mail to my second e-mail address and never
received it, although there was never an error message saying the
transmission failed.

So I turned off the AVG e-mail scan option and was able to send
e-mail to my second address successfully. After that I asked my
friend, the sender, to send me another e-mail. It arrived without the
gibberish this time.

Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not
use AVG. Also, why would AVG prevent me from sending an e-mail to my
other address, or was it caused by something else? Thanks.

 

[Wesley Vogel]

I haven't moved to AVG 7.0 yet, still using 6.0. Waiting for you to iron
out the bugs. ;-)

IMHO, it doesn't matter if AVG 7.0 has a bug with E-mail scanning or not.
There is absolutely no reason to use it. It does *no* good and may cause
*great* harm.

Doesn't matter what antvirus software is used, if you use OE, it is not a
good idea to use E-mail scanning.

McAfee Virus Scan and Outlook Express corruption
http://tinyurl.com/6gyq5

--
Hope this helps. Let us know.
Wes

Outgoing mail is certified Virus Free.
By Fred's Scanner Service & Whoopee Emporium.




In

Thanks, but as I said to Frank, I already knew that. I was trying to
find out if AVG version 7 itself has some flaws, or some options that
would avoid the errors I described.

What Frank said!

Also...

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
----

[[In fact, the only real reason to use email and download scanning
is to make you feel more secure.]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

--
Hope this helps. Let us know.
Wes

In

I installed the free version 7.0 of AVG a week or so ago, and it
works fine on my Windows XP system with SP2 installed. My e-mail
program and browser are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like
word-processing control parameters were intermixed with the
sender's text.

In another, I sent an e-mail to my second e-mail address and never
received it, although there was never an error message saying the
transmission failed.

So I turned off the AVG e-mail scan option and was able to send
e-mail to my second address successfully. After that I asked my
friend, the sender, to send me another e-mail. It arrived without
the gibberish this time.

Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not
use AVG. Also, why would AVG prevent me from sending an e-mail to my
other address, or was it caused by something else? Thanks.

 

[Frank Saunders, MS-MVP]

.

Thanks. I was aware of the absence of added protection in AV programs
when e-mail scanning is selected, but was hoping to get something
definitive about the do's and don't's of AVG 7.0. With AVG 6, I
usually had the e-mail scanning turned off, but it never balked or
caused problems in OE when I had it turned on.

I have had no problems with AVG 7. Of course I have email scanning turned
off and the email scanner plugin disabled.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Sunny]

I haven't moved to AVG 7.0 yet, still using 6.0. Waiting for you to iron
out the bugs. ;-)

IMHO, it doesn't matter if AVG 7.0 has a bug with E-mail scanning or not.
There is absolutely no reason to use it. It does *no* good and may cause
*great* harm.

Doesn't matter what antvirus software is used, if you use OE, it is not a
good idea to use E-mail scanning.

<snip>
No scanning problems if you select "custom install" for AVG7.0 and de-select
the E-Mail bit.
(lets the tray icon remain coloured)

 

[Patrick Weaver]

Email scanning in ANY anti-virus is never a good idea. It provides no
added
protection and can screw up OE, especially sending and receiving.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

Is this why most of my mail shows as having an attachment, even when it
doesn't? I haven't had any problems with 7 yet, but this had me wondering.

 

[Wesley Vogel]

Good tip. Thanks, Sunny.

 

[mikey]

yes, AVG 7 appears to have some flaws. nothing catastrophic.
biggest problem I have seen is in the AUTO detect of POP settings.
when the system hangs during TRYING TO CONNECT. simply kill it and restart the operation, usually completes on the 2nd try with no problems.

since there are 3 different components of AVG7,it is necessary to allow all 3 in your firewall. failing to do so, can cause problems.

seems they rushed this version out for XP compatibility.



(e-mail address removed)



Thanks, but as I said to Frank, I already knew that. I was trying to find
out if AVG version 7 itself has some flaws, or some options that would avoid
the errors I described.

What Frank said!

Also...

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Scroll down to:
Viral Irony: The Most Common Cause of Corruption
----

[[In fact, the only real reason to use email and download scanning is to
make you feel more secure.]]
Messages in Inbox or other mail folders disappear
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

--
Hope this helps. Let us know.
Wes

In

I installed the free version 7.0 of AVG a week or so ago, and it
works fine on my Windows XP system with SP2 installed. My e-mail
program and browser are Outlook Express 6 and Internet Explorer 6.

However, yesterday I ran into a couple of odd situations.

In one, I received an e-mail in which what looked like word-processing
control parameters were intermixed with the sender's text.

In another, I sent an e-mail to my second e-mail address and never
received it, although there was never an error message saying the
transmission failed.

So I turned off the AVG e-mail scan option and was able to send
e-mail to my second address successfully. After that I asked my
friend, the sender, to send me another e-mail. It arrived without the
gibberish this time.

Could the e-mail sent to me containing the word-processor appearing
gibberish have been caused by something the sender did? He does not
use AVG. Also, why would AVG prevent me from sending an e-mail to my
other address, or was it caused by something else? Thanks.

 

[Wesley Vogel]

If you have OE set read in plain text any HTML messages will have an
ATTXXXXX.htm attachment.

 

[Frank Saunders, MS-MVP IE/OE]

Is this why most of my mail shows as having an attachment, even when
it doesn't? I haven't had any problems with 7 yet, but this had me
wondering.

If you have OE set to read all messages in plain text and the message is in
HTML, the HTML part will appear as an attachment.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Frank Saunders, MS-MVP]

yes, AVG 7 appears to have some flaws. nothing catastrophic.
biggest problem I have seen is in the AUTO detect of POP settings.
when the system hangs during TRYING TO CONNECT. simply kill it and
restart the operation, usually completes on the 2nd try with no
problems.

since there are 3 different components of AVG7,it is necessary to
allow all 3 in your firewall. failing to do so, can cause problems.

seems they rushed this version out for XP compatibility.

(e-mail address removed)

AVG 6 worked fine for me on WinXP, WinXP SP1 and WinXP SP2. Of course I
have email scanning turned off and the email scanner plugin disabled.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/