Automating receiving an email to the customer

B

BABYPINK

Hi, I was wondering if it is possible that when I receive an email from
customers, that Outlook from my end can automatically send a receipt to them.
Iknow of the function whereby I can set up an automated receipt if I send to
a recipient, but wondered if it can be done the other way around? I am
looking into ways of improving customer service and thought it would be nice
to acknowlege receipt of emails from customers - thank you
 
D

Diane Poremsky [MVP]

You can configure Outlook's rules to reply to all incoming messages - use a
template that says something like 'thank you for contacting us... office
hours are... we will reply within 24 hours'

--
Diane Poremsky [MVP - Outlook]

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Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 

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