Auto Forwarding to External Mail Addresses not working

[Guest]

Have Rules setup within Outlook 2003 to forward mails with Excel attachments
to External and Internal e-mail addresses. The internal recipients receive
the mails OK but the external Users do not. However if you forward a mail to
the external address manually with attachments it works OK. Has anyone else
encountered this problem, is there a fix or is it a known problem?

I have tried the recepients in Rules as individual Users from the Contact
List and also as a Distribution Group, neither works.

 

[Diane Poremsky [MVP]]

Ask the admin if they have forwarding to the internet disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Guest]

Thanks for coming back so quick, where could this be checked from?

Also, we have been able to forward manually but not under Rules Wizard, any
help greatly appreciated.

Ask the admin if they have forwarding to the internet disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Have Rules setup within Outlook 2003 to forward mails with Excel
attachments
to External and Internal e-mail addresses. The internal recipients receive
the mails OK but the external Users do not. However if you forward a mail
to
the external address manually with attachments it works OK. Has anyone
else
encountered this problem, is there a fix or is it a known problem?

I have tried the recepients in Rules as individual Users from the Contact
List and also as a Distribution Group, neither works.

 

[Diane Poremsky [MVP]]

The admin needs to look in the ESM (on the server) - it's in the global
settings section.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks for coming back so quick, where could this be checked from?

Also, we have been able to forward manually but not under Rules Wizard,
any
help greatly appreciated.

Ask the admin if they have forwarding to the internet disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Have Rules setup within Outlook 2003 to forward mails with Excel
attachments
to External and Internal e-mail addresses. The internal recipients
receive
the mails OK but the external Users do not. However if you forward a
mail
to
the external address manually with attachments it works OK. Has anyone
else
encountered this problem, is there a fix or is it a known problem?

I have tried the recepients in Rules as individual Users from the
Contact
List and also as a Distribution Group, neither works.

 

[Guest]

Yeah great, seems to have sorted it out.

Many Thanks

The admin needs to look in the ESM (on the server) - it's in the global
settings section.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks for coming back so quick, where could this be checked from?

Also, we have been able to forward manually but not under Rules Wizard,
any
help greatly appreciated.

Ask the admin if they have forwarding to the internet disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Have Rules setup within Outlook 2003 to forward mails with Excel
attachments
to External and Internal e-mail addresses. The internal recipients
receive
the mails OK but the external Users do not. However if you forward a
mail
to
the external address manually with attachments it works OK. Has anyone
else
encountered this problem, is there a fix or is it a known problem?

I have tried the recepients in Rules as individual Users from the
Contact
List and also as a Distribution Group, neither works.

 

[Guest]

I have an identical problem but I am using a stand-alone machine with
stand-alone version of Outlook 2003, no server is involved and I am the
administrator.

Are there any settings which can be changed to allow me to forward to an
internet e-mail address?

Yeah great, seems to have sorted it out.

Many Thanks

The admin needs to look in the ESM (on the server) - it's in the global
settings section.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks for coming back so quick, where could this be checked from?

Also, we have been able to forward manually but not under Rules Wizard,
any
help greatly appreciated.

:

Ask the admin if they have forwarding to the internet disabled.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Have Rules setup within Outlook 2003 to forward mails with Excel
attachments
to External and Internal e-mail addresses. The internal recipients
receive
the mails OK but the external Users do not. However if you forward a
mail
to
the external address manually with attachments it works OK. Has anyone
else
encountered this problem, is there a fix or is it a known problem?

I have tried the recepients in Rules as individual Users from the
Contact
List and also as a Distribution Group, neither works.

 

[Brian Tillman]

Are there any settings which can be changed to allow me to forward to
an internet e-mail address?

I can't think of any particular thing that would prevent it in an Outlook
configuration you describe. What are the symptoms? By the way, a server
MUST be involved. You can't send or receive mail without a server. It
doesn't have to be an Exchnage server, but there must be one nonetheless.

 

[Guest]

I have a rule set up (in Outlook 2003) my wifes business account to forward
mails to my personal account. The rule attempts to forward the messages but
they are not sent and I recieve an internal administrator message telling my
wife that the mail could not be delivered to the specified account.

If the e-mails are sent manually there is no problem.

 

[Brian Tillman]

I have a rule set up (in Outlook 2003) my wifes business account to
forward mails to my personal account. The rule attempts to forward
the messages but they are not sent and I recieve an internal
administrator message telling my wife that the mail could not be
delivered to the specified account.

Please post the exact text of this message.