M
Meehan Mydog
Hi,
I haven't got Vista myself, but I'm doing my best to help a neighbour
who's first computer came with it pre-installed.
She came to me with a problem today, which was that she couldn't send an
email to her daughter. I looked at the message failure messages she'd
received and it was pretty obvious what was wrong:- There were spaces in
the email address she was trying to send to.
I advised her as such, but she said, "But I only typed in 's' and the email
program did the rest."
I replicated the problem and, sure enough, Windows Mail was doing
exactly as she said. Upon typing the first letter of the recipient, it
completed the address field, with an email address that was full of spaces.
I looked for her address book, and found Contacts of course. As far as I
could tell, the entry in her contacts folder for her daughter was
correct; it contained her correct email address, without any spaces.
Just to be sure, I deleted the entry and created it again with the
correct email address.
But Windows Mail _still_ auto-completes with the incorrect email
address, and I have no idea where it is picking it up from. It doesn't
even offer the address which I entered into the contacts folder as an
alternative.
The correct address is (e-mail address removed). The one that Windows Mail
keeps auto-completing to is susan xxxxx xxxxxxx @ hotmail . com
Has anyone any idea what might be going wrong here at all please?
Thanks in advance,
Robin
Cheshire, UK
I haven't got Vista myself, but I'm doing my best to help a neighbour
who's first computer came with it pre-installed.
She came to me with a problem today, which was that she couldn't send an
email to her daughter. I looked at the message failure messages she'd
received and it was pretty obvious what was wrong:- There were spaces in
the email address she was trying to send to.
I advised her as such, but she said, "But I only typed in 's' and the email
program did the rest."
I replicated the problem and, sure enough, Windows Mail was doing
exactly as she said. Upon typing the first letter of the recipient, it
completed the address field, with an email address that was full of spaces.
I looked for her address book, and found Contacts of course. As far as I
could tell, the entry in her contacts folder for her daughter was
correct; it contained her correct email address, without any spaces.
Just to be sure, I deleted the entry and created it again with the
correct email address.
But Windows Mail _still_ auto-completes with the incorrect email
address, and I have no idea where it is picking it up from. It doesn't
even offer the address which I entered into the contacts folder as an
alternative.
The correct address is (e-mail address removed). The one that Windows Mail
keeps auto-completing to is susan xxxxx xxxxxxx @ hotmail . com
Has anyone any idea what might be going wrong here at all please?
Thanks in advance,
Robin
Cheshire, UK