Audio problem software related

J

Justin Baugh

I have a strange audio problem that I have not been able to fix. I'm
working on a Sony Viao PCV-MXS20 running Home edition SP2. Here's the
deal.

I can play an audio CD with no problems. I can play internet radio
stations with no problem. I can play iTunes video, though the audio
has an occasional "pop." I cannot play any wav files. DVDs show
video, but no audio.

I have uninstalled all media programs except iTunes and Windows Media
Player 10. I also uninstalled all DVD/CD writing software and
reinstalled only the DVD player software that came with the computer.
I have remove and reinstalled the sound card. I have uninstalled and
reinstalled the DVD drive with current drivers. When I reinstalled
WMP10 I got one wav file to play, though it was a stream from the
internet. After inserting a DVD I was not able to get any other wav
files to play. The DVD had no audio either. If have also installed all
Codecs that I could find.

I believe this must be a software issue. Is it a Windows system file
problem? If so, can I fix it without reinstalling windows?
 
J

Justin Baugh

I tried one other thing. I can add wav files to the iTunes library and
they will play, but there is the same "pop" as when listening to iTunes
video files. So, does iTunes handle audio files differently than
WMP10? Doesn't this mean there is a problem with audio system files?
 
P

POP

Justin said:
I tried one other thing. I can add wav files to the iTunes
library and they will play, but there is the same "pop" as
when listening to iTunes video files. So, does iTunes
handle audio files differently than WMP10? Doesn't this
mean there is a problem with audio system files?

I can't say anything about Itunes or WMP10 because I chose to
avoid them and thus don't have them on my computer. I don't know
how true it was, but there were rumors about Itunes and WMP10
creating problems and I was happy with version 9, so I just took
a pass on them.

I think I might suggest, however, uninstalling Itunes and WMP10
to see what happens. IFF that fixes anything, then you could try
reinstalling them one at a time, if you have them as separate
downloads, and see what happens.
I think it's possible they may be the source of whatever
conflict is occurring in your system. But then lots of things
are possible<g>. Sometimes just an uninstall and reinstall are
enough to straighten out problems like this.

Let us know how you make out.

HTH,
Pop
 
J

Justin Baugh

OK, I removed iTunes and WMP10. Still no joy. I reinstalled all
codecs. I replaced mciwave.dll and mciavi32.dll. No joy. So, here's
how it still stands.

I can play MP3s in WMP9. I can play audio CDs. I can play DVDs, but
with no audio. Wav files run in WMP9, but are not heard. Same with
sndrec32. No system sounds are playing. It has to be a Windows file
problem. What is the process that occurs when a wav file is played?
 
J

Justin Baugh

Just noticed something new. When IE blocks a popup window the "click"
sound is heard. But still no luck playing wav files. The default
sound is not heard when adjusting the volume either.
 
G

Guest

I see Justin's problem request is two weeks old. I have the same problem. WXP
Media Player 10 will play EVERY file I throw at it EXCEPT a .WAV or.PCM if
you will. I understand that .PCM is foundational to a .WAV file.... I have
searched the entire TechNet site and have found that several folks have this
same problem. However, I have found, as they have, no one with a solution to
the problem.

Personally, I think it is an operating system problem. Why. Because I play
with my registry. I was playing and trying to clear out some old installs of
media players, like the one on SourceForge, MediaPlayer2. I x'd some registry
entires; foolishly did not back them up, and quess what, now my Media PLayer
10 running under WXP pro will NOT play ANY of my wave files. ALL my music
data is stored as .WAV files.
I can install another player. I already know the Files are NOT corrupted.
But that is not a very elegant fix to the problem.

SOMEONE help us. Somehow, I dis-sed a registry entry and now I am paying for
it because WMP 10 will not play any sound file remotely resembling a .WAV
file. MP3- no problem. WMA- no problem. Streaming audio- No problem. WAV file
on hard drive or CD Big Problem no PLay.

Please help.
thank you.
 
J

Justin

ptmx2, I was able to get the problem fixed on my machine. But it
wasn't easy. I'm not even certain which step it took actually fixed
the problem. Basically, I uninstalled all media players from the
system and all codec packs that had an uninstall option. I then
reinstalled WMP10, iTunes, OpenDVD, and ffdshow. Everything worked
fine after that.
 

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