ATI 9100IGP DVD problems still

[Sept1967]

Anyone know if this hardware is compatible with Windows XP Pro SP1 ?

Same problems, only with DVD recognition.

First - all of the hardware is sound. The only "new" variable is the Asus
motherboard with this new type of chipset.

The PC has an Enermax 365w power supply (not an issue). It has 2Gb PC2700DDR
(tried single, dual channel, different chips, all work - not an issue). Has
a WD 100Gb 7200rpm IDE - (not an issue). Iomega Zip250 (not an issue). A P4
2.8GHz 800FSB boxed CPU powering it (not an issue). Only PCI device SB Live
(not an issue - no errors, no conflicts)
Several "clean" loads of booting to the XP CD, reformatting the drive,
loading from scratch, result the same.

__The Problem__

ANY DVD+/- RW drive I have put in this system {drives that work perfectly in
other motherboard systems, with the SAME XP Pro SP1} will NOT recognize a
DVD movie, and or play a DVD movie. With Power DVD XP 4.0 {which also works
with other PC's with XP Pro SP1}.
*Media Player* will give an error "Windows Media Player cannot play the
video stream because of a problem with your video card."
I have loaded the Asus video drivers, no go, tried ATI catalyst drivers
3.8 - 3.9 - 4.1 - and now 4.2, all the same error. And Power DVD will just
sit there, and not do anything, also with the same driver attempts.
Verified by Tools/Options/DVD/Advanded - DVD playback is enabled and
present. Same as my other PC's.I have even added system ASPI drivers, along
with the Nero ASPI drivers. The drives, can read DVD (Data disks), just NOT
Movies. Region code is set to 1 (USA).

UDMA shows that it is enabled in Device Manager / IDE controller. I have the
HD single first channel, the DVD drive master, Zip250 slave. Have tried
several known working UDMA100 cables, even tried UDMA33 cables. Moved drives
around, every configuration, drives show up, work, except DVD playback.

This drive is an NEC1300a. Have put in a Liteon 811s from another working
PC, same problem happened. Tried a TDK 840G (Plextor drive) from another
woking PC, same error. The constant is this new motherboard chipset. The NEC
works perfectly in those other PC's loaded with the same XP Pro SP1 /
PowerDVD combo. I am not currently testing with a Memorex (Pioneer A06)
drive, same thing. Again, the only thing that is constant, is the
motherboard.

I connected to Microsoft - loaded all of their updates that were critical
(from their wizard).

Can the ATI 9100IGP chipset just plain not be compatible (since ATI made
their own northbridge/southbridge), and there are NO ATI drivers anywhere
except GART/SMBus/Video that was included on the Asus CD.

It's strange they rely on Microsoft busmaster IDE drivers that were made 2
years before ATI made their motherboard (how would XP know how to properly
set up the chipset). Even Intel and VIA have always released motherboard
drivers so XP can properly set up the chipsets.

The motherboard itself , only has video settings for memory size (128 thru
8mb) and aperture size.

I can load video games, and play them all the live long day. That alone
would rule out most systems problems.(testing sound, graphics, heat issues,
memory problems, hard drive access).

 

[JEM]

Had similar problems with DVD & ZIP. When booting the
computer with a ZIP in the drive, the system ignored the
DVD. Don't boot the computer with a disk in the zip
drive. Also, when using the DVD, eject the ZIP. ALSO,
should be using 40, not 80 wire ribbon cable with DVD &
ZIP

 

[Sept1967]

Been there, done that. I never have disks in the drives. I already use 80pin
UDMA100 cables.
Any other ideas?

 

[Guest]

Disable hyperthreading and see what happens. If power DVD works then you need to apply latest patch for power DVD that supports hyperthreading.

 

[Guest]

Correction. Power DVD 4.0 will not support hyperthreading P4 CPU whether it is turned on or not unless you apply patch to update to build 2417. Go to
http://www.gocyberlink.com/english/download/patches.jsp?MainProdId=1&ProdId=2

 

[Sept1967]

8.36mb download. Patch applied. Same results. I appreciate the idea though.
Cause I have no clues left.

I disabled Hyperthreading in BIOS, rebooted, and it was strange. XP still
showed "ACPI Multiprocessor PC" under Computer. Also under Processors, it
still showed "Intel(R) Pentium(R) 4 CPU 2.80GHz" twice.

I even tried to uninstall, those, and scanned for hardware changes. It never
looked like Hyperthreading was truely disabled.

Correction. Power DVD 4.0 will not support hyperthreading P4 CPU whether

it is turned on or not unless you apply patch to update to build 2417. Go
to:

 

[Guest]

The patch fixed nearly the same problem on my PC. However, no two PC's are created equal. Even if they have the same hardware and software installed. Sounds like you still have a compatablity problem with PowerDVD's software and your hardware or other software installed. WinMedia does not have any native drivers that support playing DVD so most likely it is PowerDVD that is screwing that up too. You might want to try another DVD player program and see if that fixes it.

 

[Sept1967]

That sounds sound. I only have one copy of PowerDVD 4.0 (and it has been
faithfull until now). I guess it's time to buy another.

When I started putting this new PC together, I never figured the CPU
(hyperthreading) and motherboard combo would be a stumbling block.

Are you sure about Media Player 9.0 not having native DVD support? I can go
to "Tools" / "Options" / then the "DVD" tab / and under "Advanced", there
are DVD options, with an Intervideo logo. I dont own a copy of (WinDVD) and
havent installed one. My understanding with Media Player, if your version
doesnt support DVD playback, the DVD tab isnt even present.

The patch fixed nearly the same problem on my PC. However, no two PC's are

created equal. Even if they have the same hardware and software installed.
Sounds like you still have a compatablity problem with PowerDVD's software
and your hardware or other software installed. WinMedia does not have any
native drivers that support playing DVD so most likely it is PowerDVD that
is screwing that up too. You might want to try another DVD player program
and see if that fixes it.

 

[Guest]

From Microsof

SUMMAR
Windows Media Player support for DVD playback is dependent upon the presence of a supported decoder, either hardware or software, and a supported DVD drive. When these are present, Windows Media Player provides DVD features and configuration options in the user interface

http://support.microsoft.com/default.aspx?scid=kb;en-us;30631

Go to Cyberlinks homepage and download and install the trial version of POWERDVD 5 and see if that fixes problem

http://www.gocyberlink.com/english/products/product_main.jsp?ProdId=2

 

[Sept1967]

That seemed to do the trick. I dug thru some CD's from players I own. One
had Roxio's DVD Max (a repackaged PowerDVD player) that works with
Hyperthreading, and my drive.
MediaPlayer still doesnt work, but who cares.

From Microsoft

SUMMARY
Windows Media Player support for DVD playback is dependent upon the

presence of a supported decoder, either hardware or software, and a
supported DVD drive. When these are present, Windows Media Player provides
DVD features and configuration options in the user interface.

http://support.microsoft.com/default.aspx?scid=kb;en-us;306318

Go to Cyberlinks homepage and download and install the trial version of

POWERDVD 5 and see if that fixes problem.

 

[Guest]

Well, glad to hear you was able to get something to work.