Atapi.sys or Imapi.sys UDFS_FILE_SYSTEM blue screen of death (BSOD

[Guest]

I am getting the BSOD when I load blank disc media into a Plextor PX716A DVD
burner. The following messages in the system event log are the only clues I
have. Any help would be appreciated. Thanks

The description for Event ID ( 54 ) in Source ( Imapi ) cannot be found. The
local computer may not have the necessary registry information or message DLL
files to display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: .

An Io Request to the device \Device\Ide\IdeDeviceP1T1L0-20 did not complete
or canceled within the specific timeout. This can occur if the device driver
does not set a cancel routine for a given IO request packet.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Brian A.]

Start with updating your burning software and burner firmware.

CD-ROM Drive May Not Be Able To Read a UDF-Formatted Disk In Windows XP
http://support.microsoft.com/kb/321640/en-us

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/kb/321641/en-us

How to troubleshoot issues that occur when you write data to a CD-R or
CD-RW optical disc in Windows XP
http://support.microsoft.com/kb/324129/en-us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Thanks for all the excellent suggestions, I checked/verified and followed
every lead from all your references and more, but my problems presist. I
have determined that the BSOD will occur only after I rip a DVD movie to my
hard drive and then either load a blank DVD or load a second DVD movie to
rip. I can burn backups of any number of movies with no problems, but once I
rip a DVD movie, the next DVD media loaded to my Plextor PX716A drive (blank
or otherwise) caused the BSOD.

All firmware, OS and software are up to date; I've rolled back Nero from
version 7 to 6 to none at all with no change in the BSOD behavior. I've
removed all software that has anything to do with DVD/CD burning except for
Nero and also removed Nero InCD. I've extensively tested each of my drives
with the Nero Toolkit and found no problems with the physical drive
operation. I changed the 40 conductor IDE ribbon cable to my CD and DVD
drives to an 80 conductor cable that came with my Plextor - I had not done
this initially when I installed the Plextor. I've uninstalled Nero7, run
Nero's registry cleaner, reinstalled Nero6 which never gave me problems, run
Nero's registry checker - no problems found - etc etc etc...... Nothing
seems to change my BSOD problem that started after I replaced my Sony DRU540
with a Plextor PX716A DVD burner.

 

[Brian A.]

Boot to Safe Mode and see if the removed Sony drive is still present in
Device Manager. If it is remove it.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Brian A.]

Another place to check is the Nero support, possibly contact them. I
know they had an issue that caused the BSOD and believe they have a patch
for it. You may have to contact them to get it if you can't find it in the
support pages.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375