ASROCK Dual 939 smoking!

[DKarma]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.
This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place. I was using a stock power supply that came w/
the case that I bought new from this place so after the second burned
board I got a new PS and RMA'd the board (the old PS didn't have a -5
rail for some reason so I thought that was the problem. I put it
together again today w/ new PS (completely diff brand) and the damn
thing smoked again...dunno if it is the board but it isn't the PS thats
for sure. I have it plugged into a power strip that the old comp was
plugged into also.

Other components are as follows:

Board 1
Asrock....
Stock xion PS and case (MS)
MWAVE brand ram 2gigs
3500+ AMD
250 gig SATA hdd....?brand.

Board2 same as board 1

Board3

Asrock...new after 2nd RMA
Aspire PHATTY new PS and Xion case again
same ram
same processor
same hdd


What are the chances of 3 in a row?

I'm either retarded or one unlucky bastard.

 

[JAD]

mount short would be my first guess. since its burned you can't very well
test anything now unfortuately. Thats a serious short there so, I would
have tested the second MB out of the case.

 

[DKarma]

what could I put under the board? is there a spray or something? I've
really never dealt w/ this problem before and for some reason I can't
return the case as per mwave.

 

[spodosaurus]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.

Well you released the magic smoke, how is it supposed to work without it?

This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place. I was using a stock power supply that came w/
the case that I bought new from this place so after the second burned
board I got a new PS and RMA'd the board (the old PS didn't have a -5
rail for some reason so I thought that was the problem.

If they're burning in the same place, I have to wonder about the case
and/or how you mounted it. It sounds like you're shorting it in the same
place every time.

I put it
together again today w/ new PS (completely diff brand) and the damn
thing smoked again...dunno if it is the board but it isn't the PS thats
for sure. I have it plugged into a power strip that the old comp was
plugged into also.

Other components are as follows:

Board 1
Asrock....
Stock xion PS and case (MS)
MWAVE brand ram 2gigs
3500+ AMD
250 gig SATA hdd....?brand.

Board2 same as board 1

Board3

Asrock...new after 2nd RMA
Aspire PHATTY new PS and Xion case again
same ram
same processor
same hdd


What are the chances of 3 in a row?

I'm either retarded or one unlucky bastard.

Get a new or used cheapo case and mount it according to the instructions
that came with the board. If unsure, ask here. Make certain you are not
letting any metal mounting supports contact the board underneath. Some
boards have extra holes which are not meant for supports or for plastic
supports only. I've seen techs with a decade or two of experience
assembling PCs make this error and end up stumped, too.

Regards,

Ari


--
spammage trappage: remove the underscores to reply

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[spodosaurus]

what could I put under the board? is there a spray or something? I've
really never dealt w/ this problem before and for some reason I can't
return the case as per mwave.

set it up outside the case on a wood or preferably glass surface (though
most of us do not have nice old wooden glass topped computer work
benches...I wonder if there's a market for the upscale hobbyist?) or
specialised mat suitable for this purpose.

Regards,

Ari


--
spammage trappage: remove the underscores to reply

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[JAD]

what could I put under the board? is there a spray or something? I've
really never dealt w/ this problem before and for some reason I can't
return the case as per mwave.

What case do you have?
where did you get the MB from?

Take the board out of the case. bench test the main board (cardboard under
it or the foam that it came packed in).
Look to where the mount screws contact the stanchions (pylons, pins
whatever). does the MB touch the case in anyway, other than the mounts. Did
you put stanchions in EVERY hole, but only use the ones that lined up with
the holes in the MB?

 

[Paul]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.
This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place. I was using a stock power supply that came w/
the case that I bought new from this place so after the second burned
board I got a new PS and RMA'd the board (the old PS didn't have a -5
rail for some reason so I thought that was the problem. I put it
together again today w/ new PS (completely diff brand) and the damn
thing smoked again...dunno if it is the board but it isn't the PS thats
for sure. I have it plugged into a power strip that the old comp was
plugged into also.

Other components are as follows:

Board 1
Asrock....
Stock xion PS and case (MS)
MWAVE brand ram 2gigs
3500+ AMD
250 gig SATA hdd....?brand.

Board2 same as board 1

Board3

Asrock...new after 2nd RMA
Aspire PHATTY new PS and Xion case again
same ram
same processor
same hdd


What are the chances of 3 in a row?

I'm either retarded or one unlucky bastard.

This image is 583x499 pixels. At what pixel coordinates did the smoke
come from ? (And mention which corner you used as your 0,0 point).

http://www.pantherproducts.co.uk/Product Reviews/Motherboards/Pics/asrock-939-dualSATA2_big.jpg

Just curious,
Paul

 

[Conor]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.
This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place.

Err..what graphics card are you using? If you are using a 3.3V AGP
card, it'll kill the motherboard.

It also proves that one of the components you are using is possibly
faulty, rather than the motherboard itself.

 

[Conor]

Err..what graphics card are you using? If you are using a 3.3V AGP
card, it'll kill the motherboard.

It also proves that one of the components you are using is possibly
faulty, rather than the motherboard itself.

As well as..

1 is quite possible.
2 faulty is unlucky.
3 faulty is pretty much guaranteed to be something you are
doing/fitting which is wrong.

 

[spodosaurus]

Err..what graphics card are you using? If you are using a 3.3V AGP
card, it'll kill the motherboard.

It also proves that one of the components you are using is possibly
faulty, rather than the motherboard itself.

Not unless he's re-keyed the card with a hacksaw (heard about it...)

Ari

--
spammage trappage: remove the underscores to reply

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[Bob M]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.
This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place. I was using a stock power supply that came w/
the case that I bought new from this place so after the second burned
board I got a new PS and RMA'd the board (the old PS didn't have a -5
rail for some reason so I thought that was the problem. I put it
together again today w/ new PS (completely diff brand) and the damn
thing smoked again...dunno if it is the board but it isn't the PS thats
for sure. I have it plugged into a power strip that the old comp was
plugged into also.

Other components are as follows:

Board 1
Asrock....
Stock xion PS and case (MS)
MWAVE brand ram 2gigs
3500+ AMD
250 gig SATA hdd....?brand.

Board2 same as board 1

Board3

Asrock...new after 2nd RMA
Aspire PHATTY new PS and Xion case again
same ram
same processor
same hdd


What are the chances of 3 in a row?

I'm either retarded or one unlucky bastard.

Have you done the voltage mod before installing the board? If you have
and messed it up, it will fry the board for sure. I've built 2 systems
using this board including the one I'm using right now. They are solid
as a rock which makes me believe it's not the board but something else
in your system.

Bob

 

[Hackworth]

Err..what graphics card are you using? If you are using a 3.3V AGP
card, it'll kill the motherboard.

Yeah, that's the first thing I thought of, too. I killed a Syntax
motherboard last year by plugging in an old TNT2 card. It was keyed
correctly to indicate that it was AGP 4x compliant, but I didn't find out
until later that some TNT cards adhered to that standard and others didn't.
The number of slots in the edge connector wasn't a reliable method for
determining the card's voltage requirements. <sigh>

 

[Guest]

I bought this board w/ all other new components to build a new system.
I hooked everything up and a resistor or diode started smoking! The
board refuses to post after said smoking occurred.
This will be the third board of this brand in a row this has happened
to...exactly the same every time. I plug them in put components in and
they smoke...same place. I was using a stock power supply that came w/
the case that I bought new from this place so after the second burned
board I got a new PS and RMA'd the board (the old PS didn't have a -5
rail for some reason so I thought that was the problem. I put it
together again today w/ new PS (completely diff brand) and the damn
thing smoked again...dunno if it is the board but it isn't the PS thats
for sure. I have it plugged into a power strip that the old comp was
plugged into also.

Stock xion PS and case (MS)

Asrock...new after 2nd RMA
Aspire PHATTY new PS and Xion case again

While it's possible you didn't take adequate precautions against static
electricity or shorts between the motherboard and case, I believe your
problem has been those junk power supplies you've been using. Aspire
is low-end Topower, and Xion is Deer, which is always worse than the
worst Topower. When a supply can't put out enough power, its voltage
drops. The voltage regulator on the motherboard compensates by raising
its voltage, but if the voltage from the supply is too low, the
regulator can overcompensate enough to damage its components. This is
why supplies are supposed to include protection not only against over
voltage but also under voltage.

Stop playing around with junk power supplies and get something
substantial, such as a 450W or higher Fortron, PC Power & Cooling,
Antec, or Seasonic. -5V doesn't matter, but high amp capacity on the
+12V does. "Dual rail" +12V is not necessary

The next time you try out your setup, first do it with the motherboard
outside of the case, and don't install anything not absolutely
essential to verify basic operation. You need only the motherboard,
CPU, CPU cooler, 1 memory module, keyboard, video card, power supply,
on/off switch (or use a jumper to briefly short the 2 power-on pins
together on the motherboard), and reset switch. To test the CPU
better, also install a floppy drive so you can run MemTest86 from it.
Place the board over the sheet of anti-static foam included with it,
and place all that on top of some books to give clearance for the rear
bracket of the video card. You may want to buy a cheap digital meter
to verify that all voltages are within 5% of ratings (3% is better).

what could I put under the board? is there a spray or something?

Nothing. The standoffs and any fiber (cardboard) washers provide all
the insulation needed to prevent shorts, but you must install a support
for each of the motherboard's holes, even where there's no matching
hole in the case. You can use standoffs there (metal or plastic; they
don't have to be attached to the case, only to the motherboard), or
attach press-on bumper feet to the case under those holes.

If you ever do need to insulate a board where clearance is tight, get
fish paper from an electronics supply. It's thin cardboard but tougher
and harder to pierce. Mylar sheet will also work, but I'd be hesitant
about it since it can hold a much higher static charge.

 

[Jan Alter]

I've had a floppy drive actually destroy a mb because it was shorting within
it's own case. be considerate not to hook any peripherals up other than the
graphics card which you have reasonable expectations of being OK, and if the
floppy happens to be old try a new one instead.

 

[Guest]

I've had a floppy drive actually destroy a mb because it was shorting within
it's own case. be considerate not to hook any peripherals up other than the
graphics card which you have reasonable expectations of being OK, and if the
floppy happens to be old try a new one instead.

That's a rare defect, and it's far more common for a floppy drive to
cause damage when when its power cable is plugged in wrong, with either
the +5V or +12V line shorted to a ground pin.