Application has failed

J

Jimbo

I have Windows XP and this message appears every time I start my PC. At the
top of the message it reads "iTunesHelper.exe-Unable to locate component",
then at the bottem it reads "This application has failed to start because
QTCF.dll was not found. re-installing the application may fix this problem.
I'm lost as to what I can do to fix this problem. I need help and I would
appreciated it very much. Thanks
 
D

David B.

"re-installing the application may fix this problem"

Did you follow the advise of the error and reinstall iTunes?
 
L

Leonard Grey

"Re-installing the application may fix this problem."

In this case, "the application" is iTunes.
 
J

Jim

I have Windows XP and this message appears every time I start my PC. At the
top of the message it reads "iTunesHelper.exe-Unable to locate component",
then at the bottem it reads "This application has failed to start because
QTCF.dll was not found. re-installing the application may fix this problem.
I'm lost as to what I can do to fix this problem. I need help and I would
appreciated it very much. Thanks

D/l and install
http://www.dll-files.com/dllindex/dll-files.shtml?qtcf
 
J

Jimbo

I want to thank you guys for your replies. I have re-installed Tunes and
qtcf.dll is in my desktop, However, When I click on them, they won't open. I
went to " Add and Remove programs" and did a repair on tunes and that didn"t
help. I still get this message. I'll just have to keep on trying and hoping
to fix this problem.
 
J

Jose

I want to thank you guys for your replies. I have re-installed Tunes and
qtcf.dll is in my desktop, However, When I click on them, they won't open.. I
went to " Add and Remove programs" and did a repair on tunes and that didn"t
help. I still get this message. I'll just have to keep on trying and hoping
to fix this problem.

qtcf.dll should not be on your desktop and it should not be in c:
\windows\system32.

It should be in:

C:\Program Files\QuickTime\QTSystem

If it is not, your installation is defective or somehow got changed if
it worked before and iTunes will not even launch.

The reason you see it at restart is because the iTunes installation
adds things to your Windows Startup configuration and they won't
launch either without that qtcf.dll, hence the errors every time you
start your system.

If you want iTunes to work you should uninstall iTunes from Add/Remove
Programs (doing whatever kind of music/album backup thingys they
suggest), remove the qtcf.dll from your desktop (because it is wrong)
and if you put it in system32 remove it from there also (because that
is not where it goes), reboot, download and install the latest version
9.0.2 from here:

http://www.apple.com/itunes/download/
 
J

Jim

qtcf.dll should not be on your desktop and it should not be in c:
\windows\system32.

It should be in:

C:\Program Files\QuickTime\QTSystem


Thanks for the info Jose , I don`t use QuickTime ;)
 
D

David B.

I would suggest reposting to Apple's support forum, specifically the iTunes
section.
 
J

Jimbo

I want to thank all you guys for your help, I followed your advice and it
help, the message that was always there is now gone. Everything is working
now. Again, thank you very much.
 

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