application Agent Status

[jess]

This is an update to my orginal posting.
Got the task Manger fixed.
But an still having lots of problems such as mentioned in
my above about not being able to reactive the things once
deactived in the Agent Status box.
Also I can scan and remove IE TRAY(browser modifier) like
20 times I've removed it then in a couple scans it will
be back.
Sure need lots of help Pleeeease
Thanks Jess

 

[Bill Sanderson]

Some ideas: For the thing you've removed umpteen times, restart in safe
mode and do full, deep scans until one comes through clean. Scan with
updated antivirus in safe mode as well.

For the issue with reactivating agents, see if this fix helps:
This is a stretch--it may not help, but it isn't too hard to try.
---------------------------
We believe we have a workaround which is better than installing the VB6 SP.
Can we have users who experience this problem try the following:

1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware

Please let me know if this is working.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

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[Jess]

-----Original Message-----
Some ideas: For the thing you've removed umpteen times, restart in safe
mode and do full, deep scans until one comes through clean. Scan with
updated antivirus in safe mode as well.any .i


For the issue with reactivating agents, see if this fix helps:
This is a stretch--it may not help, but it isn't too hard to try.
---------------------------
We believe we have a workaround which is better than installing the VB6 SP.
Can we have users who experience this problem try the following:

1) Open up a command prompt (start -> run -> cmd)
2) Type in the following "regsvr32 msvbvm60.dll" (without the quotes).
3) Close and re-open Windows AntiSpyware

Please let me know if this is working.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
--

This is an update to my orginal posting.
Got the task Manger fixed.
But an still having lots of problems such as mentioned in
my above about not being able to reactive the things once
deactived in the Agent Status box.
Also I can scan and remove IE TRAY(browser modifier) like
20 times I've removed it then in a couple scans it will
be back.
Sure need lots of help Pleeeease
Thanks Jess

.
Hi Bill Application Agent Status

Before I received your reply to the no item will
reactivate after deactivate them . I was able to activate
them again by going to add and remove and clicking on
change and this fixed the problem . May not have been the
right way but I got the full protection back that I wanted
Thanks for your reply. About the returning BHO I've done
all that you advised several time. Ran spyblaster, ad-
aware se, norton anti virus and
updates,ccleaner,stringer, hijack it,spybot and search
Thought I might add that , when I do a scam I can remove
the IE TRAY problem everytime and that part works ok its
just that it keeps coming back. If I run a scan and
remove it then the next few scan imeadiatly following
will be ok But after a while wwhen I do other things and
come back and do a scan it has returned to my pc
Thanks

 

[Bill Sanderson]

Sorry, wrong button.

If you are fully patched, you've got something still in place which is
putting this stuff back.

I'd look up a message from Ron Kinner - perhaps in the Announcements group.
Follow his posted instructions about obtaining and running HijackThis, and
getting him the resultant log via email.

Alternatively, go to

http://www.aumha.org/a/quickfix.htm

and follow their cleaning protocol, and get HijackThis from there and post
in their forum.

HijackThis logs are the standard way at the moment for removing an unknown
bug or set of bugs from a system.