IE TRAY

J

jess

Question?
When I do a scan and remove IE TRAY(Brower Modifier) in
about 5 min. I can do another scan and it is back. How
can I remove it and have it stay off of my PC.Any help
would sure be nice
Thanks Jess Ps I have scanned for several days and the
same thing happens also scanned in safe mode just thought
I'd throw that in. Thanks again
 
E

Engel

Please provide feedback if this is working.

1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so they can
analyze quickly, Feel free to say what you've got in place
and have tried, and that it didn't work

Boot to Safe Mode.
http://tinyurl.com/pfca

Empty your IE cache and your other temporary file
folders, eg: c:\temp, c:\windows\temp or C:\Documents and
Settings\<name>\Local Settings\Temp (the path to your temp
folder will change depending on your name) - sometimes
programmes can be hidden in there - watch out for
mysterious *.exe files or *.dll files in those folders.

Have you tried scanning with Microsoft Antispyware in safe
mode?
Run a FULL SYSTEM SCAN, check the 3 boxes

If you are running SP2, open IE--->Tools--->Manage Add-
ons, and uncheck any BHO's that you don't recognize.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3. Click button "Check Now".
3. Check both "Automatically fix file system errors"
and "Scan for and attempt recovery of bad sectors".
4. Click "Start".

Follow the instructions to allow system shut-down and
restart. The disk checks will run after restart and
before Windows loads. This scan for bad sectors might
take few minutes if you have a large hard disk: be patient.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3.Click button "Defragment Now".
4.Click Defragment.

Run your updated antivirus

Reboot.
 
J

jess done all the things you suggested except empt

-----Original Message-----
Please provide feedback if this is working.

1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so they can
analyze quickly, Feel free to say what you've got in place
and have tried, and that it didn't work

Boot to Safe Mode.
http://tinyurl.com/pfca

Empty your IE cache and your other temporary file
folders, eg: c:\temp, c:\windows\temp or C:\Documents and
Settings\<name>\Local Settings\Temp (the path to your temp
folder will change depending on your name) - sometimes
programmes can be hidden in there - watch out for
mysterious *.exe files or *.dll files in those folders.

Have you tried scanning with Microsoft Antispyware in safe
mode?
Run a FULL SYSTEM SCAN, check the 3 boxes

If you are running SP2, open IE--->Tools--->Manage Add-
ons, and uncheck any BHO's that you don't recognize.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3. Click button "Check Now".
3. Check both "Automatically fix file system errors"
and "Scan for and attempt recovery of bad sectors".
4. Click "Start".

Follow the instructions to allow system shut-down and
restart. The disk checks will run after restart and
before Windows loads. This scan for bad sectors might
take few minutes if you have a large hard disk: be patient.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3.Click button "Defragment Now".
4.Click Defragment.

Run your updated antivirus

Reboot.
and not sure how to do that I'm new to this sorts stuff
so need lots of detailed help
 
J

jess

-----Original Message-----
Please provide feedback if this is working.

1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so they can
analyze quickly, Feel free to say what you've got in place
and have tried, and that it didn't work

Boot to Safe Mode.
http://tinyurl.com/pfca

Empty your IE cache and your other temporary file
folders, eg: c:\temp, c:\windows\temp or C:\Documents and
Settings\<name>\Local Settings\Temp (the path to your temp
folder will change depending on your name) - sometimes
programmes can be hidden in there - watch out for
mysterious *.exe files or *.dll files in those folders.

Have you tried scanning with Microsoft Antispyware in safe
mode?
Run a FULL SYSTEM SCAN, check the 3 boxes

If you are running SP2, open IE--->Tools--->Manage Add-
ons, and uncheck any BHO's that you don't recognize.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3. Click button "Check Now".
3. Check both "Automatically fix file system errors"
and "Scan for and attempt recovery of bad sectors".
4. Click "Start".

Follow the instructions to allow system shut-down and
restart. The disk checks will run after restart and
before Windows loads. This scan for bad sectors might
take few minutes if you have a large hard disk: be patient.

Assuming that the installation is on drive C:
1. In "My Computer", right click on the icon for drive C:,
select "Properties".
2. Click tab "Tools".
3.Click button "Defragment Now".
4.Click Defragment.

Run your updated antivirus

Reboot.
suggested except don't know how to empty the ie cache.
Ive empty the temp foldersby way of ie tools and internet
op. was this right as you can see need lots of help new
to this stuff LOL
 
E

Engel

Hello Jess

Download CCleaner

www.ccleaner.com

This take care for the cache.

If the malware problem comes back further specialised
assistance is available via Ron Kinner


Get HijackThis.exe from
http://tomcoyote.org/hjt/hjt199//HijackThis.exe

Save it to C:\hjt (new folder) then Open it and select
Scan and Save Log. Note where you saved the log then send
it to Ron Kinner as an attachment. He can probably
identify the problem and tell you how to get rid of it for
good.

Ron email address. (e-mail address removed)
He will tell you what to do next. Put Hijack in the
subject so he will know it's not spam.

For information
HijackThis tutorial:
http://www.bleepingcomputer.com/forums/index.php?
showtutorial=42

I´m sure Ron is ebable to help you, download the programs
and contac him.

Good luck
 
J

jess

I have uninstalled microsoft antispyware and reinstalled
it hoping it would take care of the IETray don't know how
to make a copy and send an attachment to your named
person.I went to aumha org and had no luck. Sorry for the
lack of knowledlege on computers With new installion I
ran a scan and the devil was back
 

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