G
Guest
I bought a new computer with Vista and have experienced lockup problems in
nearly all my applications. I was running Office 2003 and the lockups were
happening. On Saturday, I upgraded to Office 2007 and the lockups are still
happening.
It seems that everything locks up when Outlook Sends/Receives. But then
there are other times when Outlook is closed and a lockup happens while
running IE 7 or Excel or some other application.
I've already contacted Dell and they said it's not a hardware problem. I
was on the phone with Microsoft this morning and the tech guy removed all
addins from the registry editor for outlook & renamed the 4 dat files for
outlook 2007. It seemed to work while we were on the phone but within a few
minutes, the lockups happened again.
I really hope someone can help. Thank you!
Here are the details about a recent IE 7 lockup:
Product
Internet Explorer
Problem
Stopped working
Date
7/27/2007 11:34 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16473
Application Timestamp: 46296d48
Fault Module Name: StackHash_a130
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a130
Additional Information 2: 69aef04b00dfca508f6a0c4335a544d6
Additional Information 3: c54f
Additional Information 4: 466cccd02738caafa11a3c99c3adfc4a
Extra information about the problem
Bucket ID: 447186091
Here are the details about a recent Outlook 2007 lockup:
Product
Microsoft Office Outlook
Problem
Stopped working
Date
7/30/2007 10:01 AM
Status
Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: GoogleDesktopOffice.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 463bca1b
Exception Code: c0000005
Exception Offset: 47028b18
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: ee0c
Additional Information 2: 0f3137665bbf0bb676c8a16f3fa76e52
Additional Information 3: c5a1
Additional Information 4: 9c2bf9a104c53891c628be05c8f22ca0
Here are the details about a recent Excel 2003 lockup:
Product
Microsoft Office Excel
Problem
Stopped working
Date
7/10/2007 12:40 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8134.0
Application Timestamp: 46155470
Fault Module Name: ole32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd92
Exception Code: c0000005
Exception Offset: 0000ed8f
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Extra information about the problem
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Bucket ID: 465322899
nearly all my applications. I was running Office 2003 and the lockups were
happening. On Saturday, I upgraded to Office 2007 and the lockups are still
happening.
It seems that everything locks up when Outlook Sends/Receives. But then
there are other times when Outlook is closed and a lockup happens while
running IE 7 or Excel or some other application.
I've already contacted Dell and they said it's not a hardware problem. I
was on the phone with Microsoft this morning and the tech guy removed all
addins from the registry editor for outlook & renamed the 4 dat files for
outlook 2007. It seemed to work while we were on the phone but within a few
minutes, the lockups happened again.
I really hope someone can help. Thank you!
Here are the details about a recent IE 7 lockup:
Product
Internet Explorer
Problem
Stopped working
Date
7/27/2007 11:34 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16473
Application Timestamp: 46296d48
Fault Module Name: StackHash_a130
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a130
Additional Information 2: 69aef04b00dfca508f6a0c4335a544d6
Additional Information 3: c54f
Additional Information 4: 466cccd02738caafa11a3c99c3adfc4a
Extra information about the problem
Bucket ID: 447186091
Here are the details about a recent Outlook 2007 lockup:
Product
Microsoft Office Outlook
Problem
Stopped working
Date
7/30/2007 10:01 AM
Status
Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: GoogleDesktopOffice.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 463bca1b
Exception Code: c0000005
Exception Offset: 47028b18
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: ee0c
Additional Information 2: 0f3137665bbf0bb676c8a16f3fa76e52
Additional Information 3: c5a1
Additional Information 4: 9c2bf9a104c53891c628be05c8f22ca0
Here are the details about a recent Excel 2003 lockup:
Product
Microsoft Office Excel
Problem
Stopped working
Date
7/10/2007 12:40 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8134.0
Application Timestamp: 46155470
Fault Module Name: ole32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd92
Exception Code: c0000005
Exception Offset: 0000ed8f
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Extra information about the problem
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Bucket ID: 465322899