antispyware

[richard lommers]

Have msas for a few months and it always worked perfectly.
But now for 1 one day after the last time i scanned for
virusses it don't work anymore. the strange thing is by
one account it works and by my other 4 accounts it don't
work. all accounts have administrator rights.when i try
to re-install i got error 1904 module
C:\programfiles\microsoft\antispyware\gcantispywarelybrary
..dll failed to register. HResult-2147220473. the same
whit. gcasprivacylib.dd,
gcassoaplib.dll,gctcobjlib.dll,gcasthreataudit.dll and
gcsoftwareupdatelib.dll.
Help me please

 

[plun]

Hi

- Uninstall MSAS, control panel add/remove programs

- Delete Program files/Microsoft Antispyware, all folders

- Download CCleaner, www.ccleaner.com remove all
temporarily junk 2 tabs and also search and
repair "Issues" within registry.

- Install a fresh copy of MSAS again. www.microsoft.com,
popular downloads

 

[Jason Roberts]

I am having excatly the same problem. I have even tried
installing in the Administrator account but no luck.
I have attempted to install using 3 copies (one from the
MS site and one from the XP magazine CD and another from
my Software Library discs).

If you wanna see a screenshot of the problem, click here:

http://home.austarnet.com.au/j_roberts/neowin/msantispywar
e.jpg

I have even followed the steps as posted by plun.

Jason

 

[Bill Sanderson]

Try the Microsoft Windows Installer Cleanup tool to remove the installer
traces as well:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--

 

[richardlommers]

try to install ccleaner get the message Kan de toepassing
niet juist initialiseren(0xc0000022). klik op OK om de
toepassing te beëindigen. this is the same message i get
when i try to start up msas

 

[Bill Sanderson]

Try the Windows Installer Cleanup tool from Microsoft.
(google on that for the KB article including the download link)

Use it to remove the installer traces of Microsoft Antispyware.

--

try to install ccleaner get the message Kan de toepassing
niet juist initialiseren(0xc0000022). klik op OK om de
toepassing te beëindigen. this is the same message i get
when i try to start up msas

 

[Jason Roberts]

I tried that. Didn't work. After installation (along with
the registering dll errors, I get "unexpected: quitting"
message or something like that and then a Error 101
message.

 

[Bill Sanderson]

I'm unclear where you are in the process--did you try the Windows Installer
cleanup tool?

--

 

[Guest]

Yes I did try the Windows Installer Cleanup tool but the
problem persists. I get errors saying multiple .dll files
failing to register/unregister when I try to install or
uninstall MSAS.

When I install, clicking ok at all the failed .dll
registration warnings, and start the program by double-
clicking on the MSAS icon it put on my desktop, I get a
101 Error

Jason

 

[Tom Emmelot]

Hello Jason,

try this:

uninstall, Delete MSAS folder and
delete in C:\windows\system32 the following files:
GCCollection.dll
hashlib.dll
gcUnCompress.dll

run a regceaner (Ccleaner)

http://www.ccleaner.com/ccdownload.asp

Also use the temp cleaner of Ccleaner.

Do a fresh install with version .615 (latest)
http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en

Working this way you know that you are really running .615 with all old
things not anymore on the system!!!

The old bugs are not away

Regards >*< TOM >*<


(e-mail address removed) schreef:

 

[Jason Roberts]

Hi. I am sorry but it's too late.

I have formatted my drive in frustration with other
problems as well as this one so the only way out was to
format my drive. And now MSAS is working perfectly now
(just had to download a new version because the copy I
had had expired).

Thank you for your assistance. I am ok now.

Jason