After installing SP2

G

Guest

After installing SP2 my computer keeps shutting down automatically. What can
I do or how do I determine what's the reason it keeps shutting down.
 
S

Shenan Stanley

Kara said:
After installing SP2 my computer keeps shutting down automatically.
What can I do or how do I determine what's the reason it keeps
shutting down.

Give us more information.. At this point we don't know much.

What do YOU mean by "shutting down automatically"?
Are you getting any messages or blue-screens?
What do your event logs say?
When was the last time you scanned for viruses?
When was the last time you cleaned out spyware?
Did you upgrade any drivers for your hardware? Add any new hardware?
 
G

Guest

Shenan, did you go to microsoft and download all updates before you installed
SP2? Did you go to the manufactures page of your computer and install all
updayrs for your particular computer model before you installed SP2? If you
didn't, that's your problem, if you did, I suggest you uninstall SP2 back to
SP! and try again installing all updates with Microsoft and your manufacturer
before installing SP2 again. That's what I had to do before it worked.
 
S

Shenan Stanley

Kara said:
After installing SP2 my computer keeps shutting down automatically.
What can I do or how do I determine what's the reason it keeps
shutting down.

Shenan said:
Give us more information.. At this point we don't know much.

What do YOU mean by "shutting down automatically"?
Are you getting any messages or blue-screens?
What do your event logs say?
When was the last time you scanned for viruses?
When was the last time you cleaned out spyware?
Did you upgrade any drivers for your hardware? Add any new hardware?

Shenan, did you go to microsoft and download all updates before you
installed SP2?
Did you go to the manufactures page of your computer
and install all updayrs for your particular computer model before you
installed SP2? If you didn't, that's your problem, if you did, I
suggest you uninstall SP2 back to SP! and try again installing all
updates with Microsoft and your manufacturer before installing SP2
again. That's what I had to do before it worked.

Thanks David, but I am not the one with the issue. =)
 

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