G
Guest
You know, it just occurred to me that maybe we are talking about two slightly
different things. When I use the Address Book, such as to send an email or
fax, then only names with emails or fax numbers show up. However, I'm
talking about the "Find a Contact" box at the top of Outlook that accesses
the Address book. Not all my contacts are showing up when I type in the
"Find a Contact" box.
different things. When I use the Address Book, such as to send an email or
fax, then only names with emails or fax numbers show up. However, I'm
talking about the "Find a Contact" box at the top of Outlook that accesses
the Address book. Not all my contacts are showing up when I type in the
"Find a Contact" box.
Russ Valentine said:Include a description of how you invoked each view.
--
Russ Valentine
[MVP-Outlook]
chunnel said:I could send you some screen shots showing the sequence. I assure you that
it is an Outlook Address Book, not a Personal Address Book or anything
else.
Russ Valentine said:It's certainly possible to create new PST file, but it probably won't
help
and I certainly would avoid exporting ever again. I'd try repairing your
existing PST file first.
Another thing to try that would provide some troubleshooting information
is
to find one of the Contacts that you know has a valid email address but
that
isn't appearing in the address book view. Open and save that Contact
Record.
Restart Outlook and see if that Contact now appears.
It still troubles me that you claim that Contacts without email addresses
appear in your address book view. That simply isn't possible, so I wonder
if
you are really talking about the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Is it possible to somehow create a completely new Outlook file with all
my
data? For example, if I were to create a blank Outlook.pst and then
export
my data by folder into the new one would that resolve some of my
problems?
:
From your description, there is no way to know at what point these
Contacts'
addresses became invalid nor exactly which of the import/overwrite
actions
did it.
For starters, I would run a repair on your Outlook Data File. Make
sure
all
these folders are in your default file. Then I would reset the Outlook
Address Book Service to reconnect it to this file (remove it from the
profile, restart Outlook and add it back). Make sure each folder is
enabled
as an email address book.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Russ,
I used to import data, but was told by yourself and Sue Mosher and
others
that that was bad. I used Mail in Control Panel to handle the
adding
of
email accounts and assigning default emails because of what you all
taught
me. Apparently the only thing I did wrong recently was to overwrite
and
empty Outlook.pst that was created when Outlook was installed.
Usually
I
just delete that bring in the new Outlook.pst. Either way, the
problem
has
been occurring for a long period of time. So you can either blast
me
because
I didn't handle a complicated issue correctly or you can help me
resolve
the
problem now that I have one.
:
I have no interest in viewing corrupt Contact Records. I am telling
you
what
is. It does not matter to me if you don't believe it. You have used
every
incorrect method I know of to migrate Outlook data. That is the
cause
of
your problems.
--
Russ Valentine
[MVP-Outlook]
I can send you one or a few that do.
:
Impossible. No Contact without a valid email address will appear
in
the
Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
For a second I thought "aha!", however after reviewing
contacts
that
pull
up
and those that don't, some have email addresses and others
don't.
:
Make sure all the entries have an email address. If they
don't,
they
will
not
show up. For entries that don't have or need email, make one
up.
For
instance, (e-mail address removed).
:
Let me clarify what I mean, some contacts have both the
name
and
company but
others just have a name or just a company.
:
You'll have to do some more troubleshooting on your own.
There
is
nothing
here for us to go on. Examine what is unique about those
Contacts
which fail
to appear. For example, if any of these Contacts were
imported,
their
addresses will not be valid and thus will not appear.
State
how
you
migrated
data to these "different installs."
--
Russ Valentine
[MVP-Outlook]
message
This problem has occurred through different installs of
Vista
32.
This
problem has occurred even though I have deleted Outlook
address
books and
created new ones. This problem has occurred even
though
all
13
Contact
Folders have been checked to "show this folder as an
Address
Book"
and
a name exist for that folder. In fact, I can pull up
some
contacts
within
an
e-mail folder but not all. This problem has occurred
for
as
long
as I can
remember and that last time I asked abou this, I was
told
not
to
rely on
the
search function within Outlook Address Book, but rather
Lookout
Search (I
kept the program even though Microsoft discontinued it)
or
Vista
Search.